Harness the power of Call Queues to capture more deals from your incoming calls. By utilizing call queues for your sales or support team, you can ensure no inbound leads are missed. A smooth holding experience for your customers ensures your leads will stay on the line longer and allow your team members the time they need to connect with more customers and close more deals.
With a quick and intuitive setup, you can easily customize your Call Queues for business and teams. Assign a custom greeting, hold music and voicemail for each of your Call Queues. With Kixie's No Answer actions you can even decide what happens if a call is not answered after a certain period of time. Kixie also gives the estimated wait time for each of your call queues to provide the best experience for your customers.
Provide your customers an even better experience by allowing your customers the ability to wait in the call queue, schedule a callback or even leave a voicemail. With the Callback feature customers can choose to have a rep call them back when their place in the call queue is reached. Automatically, with no effort needed by your reps.
Don't miss out on capturing lead data with your Call Queues. With Kixie's seamless CRM integration your reps will be able to automatically view your customers CRM data directly in the Kixie dialer and easily be able to log calls, notes and dispositions for every incoming call.
Kixie requires no system changes and is compatible with most CRMs
Call Queues is just the beginning. Kixie's customers save a lot of time and experience increased Talk Time because of Kixie's technology.
More customers are texting insteand of talking. Increase your connection rate with inbound & outbound SMS MessagingSMS Messaging
Have the info you need right at your fingertips. Easy, one-click setup with the CRM of your choice provides you a seamless integration with Kixie.CRM Integration
"The efficiency of Kixie is unbeatable. My time devoted to sales went up immediately."
The efficiency of Kixie is unbeatable. My time devoted to sales went up immediately. No better way to grow your business by simply adding a product to your day to day operations. By showing results and daily stats immediately, has improved every person in the company's daily results. Exactly what any business strives for.
Enjoy 500% more pick-ups as you dial across the US and Internationally with Local Presence phone numbers.
Save time by leaving voicemails while you are on to the next dial. Record as many Voicemails as you like.
Load up a list of prospective customers and efficiently dial down the list in or anywhere on the web.
Deskphone, mobile phone, or computer with headset - Kixie has you covered. Your Contacts will be with you.
Listen to live calls as they are happening. Barge in to help out or simply whisper only to your agent to help close the deal.
Record calls and store them in to listen to help with coaching or revisiting prospective clients caught in a long sales-cycle.
Enable your team to use dispositions in with your own Sales Lingo and Process.
Quickly identify rock stars and poor performers by reviewing call metrics over any time period.
Deal size, Org. information, Name and Location -- data pushed to your screen for every incoming call.