New Feature: AI Sales Insights with Conversation Intelligence
Support Line: Cathy CustomerSupport Ticket CreatedTroubleshooting Meeting ScheduledCall Answered: Cathy CustomerSupport Ticket SolvedCustomer Rating: Satisfied

Customer Support Software for Happier Clients

Provide the highest quality customer experience by leveraging an all-in-one phone system with features made for customer support teams.

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Trusted by 5000+ sales teams worldwide

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Features that set Kixie apart

Learn more about the features that make Kixie the preferred choice.

Better conversations

Help your reps reach their full potential. Be proactive and monitor calls and coach reps in real-time, and follow up post-call with call recordings. Integrate with leading conversation analytics tools for deeper insights, and flag words or phrases for quality assurance and compliance.

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Smoother support

Make life easier on your team and your customers when you streamline your services with Kixie. Integrate with your helpdesk software for automatic ticket creation, and sync with your CRM for customer data displayed directly in your dialer. Easily customizable inbound call flows and interactive menus connect customers with the right rep quickly.

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Meticulous records

Resolve disputes easily – or avoid them entirely – with automatic call recording. Every call, recording, and outcome is logged automatically in your CRM, making it easy to retrieve any call to find out who said what. Location-based recording rules maintain FCC and TCPA compliance. Lifetime cloud storage for all recordings ensures nothing is lost.

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CRM Integration

Calling & texting integrated with any toolset.

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.


The ideal toolset for outpacing the competition

Kixie revolutionizes sales processes by offering intelligent automation and seamless integrations, allowing teams to close deals faster and boost revenue efficiently.

With its cutting-edge features, Kixie ensures that revenue teams stay ahead of the competition, turning potential leads into loyal customers.

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IVR

Easy to set up IVR systems route callers to agents, groups, or call queues.

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Inbound call queues

Keep customers happy with estimated wait times and automated call backs.

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Automation

Automate tedious admin tasks so your reps can focus on helping customers.

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Loved by industry experts

But don't just take our word for it. Over 2000+ customers rated Kixie 5+ stars.

  • Capterra Shortlist
  • GetApp Category Leaders
  • Kixie PowerCall & SMS Reviews
  • Software Advice Front Runners
  • HubSpot Platinum Solutions Partner Program
  • G2 Users Most Likely to Recommend
  • G2 High Performer
  • G2 Best Results
  • G2 Best Usability
  • G2 Momentum Leader
  • G2 Leader
  • G2 Best Relationship

Extremely beneficial


Kixie is very user-friendly and is a key component to our Customer Service team running efficiently. Kixie is extremely beneficial for us due to its integration with our current CRM (Salesforce). [...] Not only is Kixie effective in our business operations but it is also priced very reasonably. Highly recommend this software for your needs!

Jen W. | VP of Operations