New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Compliant & Comprehensive Phone System

You deserve a high quality phone system that is easy to use and creates a seamless experience. And so do your customers.

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Features that set Kixie apart

Learn more about the features that make Kixie the preferred choice.

Smoother service with a smile

Make life easier on your team and your customers when you streamline your services with Kixie. Integrate with your helpdesk software for automatic ticket creation, and sync with your CRM for customer data displayed directly in your dialer. Easily customizable inbound call flows and interactive menus connect customers with the right rep quickly.

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Keep your team sharp with advanced call center insights

View side by side reports on all your agents' dials, connections, call durations and more in the Kixie dashboard, which can be embedded in your CRM’s reporting page for a truly comprehensive birds eye view. It doesn’t stop there – view reports on voicemails, dispositions, automations, queues, ring groups, and much, much more.

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Never miss a lead or let your competition get to them first

Make missed incoming leads a thing of the past. Automated lead caller prompts agents to call a new lead as soon as they fill out a web form or perform any other of a wide range of actions. More incoming calls than available agents? Call queues create a pleasant experience for customers while they wait.

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Advanced texting features for multimedia communication

Communicate more effectively with leads and customers with shared Team SMS/MMS inboxes. MMS lets you send pictures, pdf brochures, and more so you can send those pictures worth a thousand words.

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CRM Integration

Calling & texting integrated with any toolset.

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.

The ideal toolset for outpacing the competition

Kixie revolutionizes sales processes by offering intelligent automation and seamless integrations, allowing teams to close deals faster and boost revenue efficiently.

With its cutting-edge features, Kixie ensures that revenue teams stay ahead of the competition, turning potential leads into loyal customers.

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Easy to set up IVR systems route callers to agents, groups, or call queues.

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Inbound call queues

Keep customers happy with estimated wait times and automated call backs.

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US-based support

Don’t let the other guys leave you hanging. Experienced reps are here to help.

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No more busywork

Automate tedious admin tasks to reduce the chance of human error, and let your reps focus on helping customers.

Automated text messaging

Easily automated SMS for any use case, whether it’s to welcome new patients, send appointment reminders, or auto-reply to missed calls.

Shared SMS inboxes

Collaborate on incoming messages with a shared SMS inbox, where multiple agents can see and respond to new texts for faster reply times.

Loved by industry experts

But don't just take our word for it. Over 2000+ customers rated Kixie 5+ stars.

  • Capterra Shortlist
  • GetApp Category Leaders
  • Kixie PowerCall & SMS Reviews
  • Software Advice Front Runners
  • HubSpot Platinum Solutions Partner Program
  • G2 Users Most Likely to Recommend
  • G2 High Performer
  • G2 Best Results
  • G2 Best Usability
  • G2 Momentum Leader
  • G2 Leader
  • G2 Best Relationship

Kixie is a must for our Sales team!

We use pipedrive to track our sales but that only went so far. We added Kixie and the integration was absolutely seamless. Now we have the ability to listen in on sales calls [...] to tweak our message as well as get real customer reaction to the pitches. Now we don't have to rely on memory with regards to what happened during the call.

Khaled N. | VP Sales (Hospital & Health Care, 1-10 employees)