Reporting Dashboard

Stop guessing about your team’s performance or spending hours compiling call data. Track live and historic call/team/number activity and analytics in a centralized place.

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Comprehensive reporting

Find all of the data points and analytics you need to make an informed decision about how to optimize your contact center in one clean dashboard.

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Drill down

View agent-by-agent reports, call outcomes sorted by disposition, estimated time saved by team and agent, and other detailed analytics.

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Live data

In addition to past performance, check in on your agents with a real time snapshot of your call queues to see how you can optimize performance.

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Easy to navigate dashboard

View all of the data and analytics you need to make business decisions about your sales and CS teams in the intuitive reporting dashboard.

I highly recommend using Kixie! Great software!


We are increasing sales velocity by listening to calls and giving feedback and coaching to our sales team. My team can also go back and listen to their own calls. We share calls amongst each other as well and ask for feedback. It has made us closer as a team, being able to share our strengths and weaknesses. The benefits we've realized are the gaps in our sales process and how we can improve to drive revenue into the business.

Gina B. | Sales Development Manager

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