Need some external motivation to start dialing? Energize your sales and support teams with live leaderboards showing exactly which agents or teams are going above and beyond — and who’s lagging behind — based on the metrics of your choice.
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Put the leaderboard up on the office TV, and watch your agents climb the leaderboard ranks in real time. A little friendly competition can go a long way!
All FeaturesView answered calls, average talk time, connections, and more for each team member, automatically refreshed every 15 seconds for the most up-to-date call center analytics.
All Features
Choose from agent, team, and queue metrics (or display all three) from the past day, week, or month to motivate and monitor your team’s performance.
All FeaturesDiscover how Kixie can save you time and help you connect with more leads.
I believe Kixie has thought of everything when it comes to using a phone system for business. From their integration with 3rd party applications to the VM and SMS templates that are such a time saver when making outbound calls.
Felicia H. | Senior Trainer (Mid-Market, 51-1000 employees)
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
