An all-in-one business phone solution to double call center productivity and provide a seamless customer experience. Everything you need for inbound and outbound calling can be implemented easily with no extra hardware.
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Kixie makes it simple and easy to set up advanced inbound call routing, with unlimited stackable IVR menus, custom greetings and hold music, ring groups, extension dialing and more.
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More incoming calls than available agents? Queues maintain a high quality customer experience with estimated wait times, in queue options and automatic call backs.
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Maintain accountability, avoid disputes, and train more effectively with automatic call recording. Integrate with top conversation analytics software for deeper insights and better coaching.
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Make sure every call is handled properly and every customer is well taken care of with advanced call center features to keep your team on track and organized. Dozens of integrations with leading CRM and helpdesk software keeps teams productive and accountable.
Kixie Powercall and SMS has increased team efficiency by over 130%! The Kixie team is an extension of our team and are committed to our success. From the first sales interaction, to support, and customer success, the Kixie team continues to go above and beyond. Great value, reliable product, and a CS team that any company would love to claim as their own... they are truly there to help us succeed.
Brad B. | Information Technology Services
