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Automated business text messaging example

Automated Text Messaging Platform for Businesses

Make Conversations Easier with Business SMS

Discover Kixie’s automated text messaging platform, designed to streamline business communication with customizable SMS tools and services. Text messaging is a personal yet unobtrusive way to engage with prospects and customers on their home turf. Improve response times, open rates, and time to resolution using our automated text messaging services, including advanced SMS and MMS features and tailored messaging plans.

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Centralized Automated Text Messaging Platform

Texting customers and prospects makes life easier for everyone. Having one number – and one system – for all your business communication makes it easier for customers to do business with you, and helps you reach customers faster and more effectively.

Reinforce rapport via SMS

Build more trust and rapport with your customers by communicating with them the same way their friends and family do – while keeping it professional, of course. Texting makes it easy to stay top-of-mind without the time commitment of a phone call or the low-open rate of an email.

Streamline Business Outreach with Automated Texting

Nobody likes to be ghosted, but staying top-of-mind with customers or prospects can be a tricky game to play. Emails get buried. Too many calls can become intrusive and annoying. Easily automated SMS drip campaigns give you the best of both worlds, without any of the drawbacks.

Learn more about Kixie

Discover how Kixie can save you time and help you connect with more leads.

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Boost Engagement with Kixie’s Automated SMS Tool

Work better together with Team SMS

Collaborate on incoming messages with a shared SMS inbox, where multiple agents can see and respond to new texts – and get to Inbox Zero faster.

Team SMS

Move faster with SMS Templates

Send templated text messages with custom contact fields pulled from your CRM. Create unlimited templates for any situation, reducing response time and making outreach a breeze.

SMS Templates

Automated text messaging

Easily automated SMS for any use case, whether it’s to welcome new trial signups, send appointment reminders, auto-reply to missed calls, or send abandoned shopping cart reminders.

How Auto-SMS works

The power of Kixie

 

I believe Kixie has thought of everything when it comes to using a phone system for business. From their integration with 3rd party applications to the VM and SMS templates that are such a time saver when making outbound calls. Felicia H. | Senior Trainer (Mid-Market, 51-1000 employees)

Business Text Messaging CRM Integration

Seamless Integration with Our Automated Text Messaging Services

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.

Frequently asked questions

Got a question? We’ve got answers. If you have some other questions, contact us here.

The A2P 10DLC standard, which stands for Application to Person 10 Digit Long Code, is a recent communications regulation in the US that specifically applies to SMS messaging from businesses to individuals. The aim of 10DLC is to improve the deliverability of SMS messages by introducing a new set of guidelines for carriers.
In order to meet 10DLC compliance, commercial telephone service providers must offer 10-digit local calling services that comply with the 10DLC requirements. If you already have a phone number that you use for calling and texting purposes, your business can register that number to become 10DLC compliant. If you plan on sending SMS messages to US numbers from US numbers, 10DLC is an industry-standard requirement.
A simple way to set up SMS automations is through a software platform that integrates with your CRM and existing tech stack. Phone systems like Kixie can be synced with your CRM to send automated, easily personalized SMS messages to your prospects via existing sales workflows or a new SMS campaign.

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Learn about Kixie’s automated text messaging plans and how our tool can optimize your communication strategy.

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