Your phone system is the heart of your call center. Invest in a quality calling solution and watch your business grow before your eyes.Try Kixie Free
Trusted by 5000+ sales teams worldwide
Resolve disputes easily – or avoid them entirely – with automatic call recording. Every call, recording, and outcome is logged automatically in your CRM, making it easy to retrieve any call to find out who said what. Location-based recording rules maintain FCC and TCPA compliance. Lifetime cloud storage for all recordings ensures nothing is lost.
Help your reps reach their full potential. Be proactive and monitor calls and coach reps in real-time, and follow up post-call with call recordings. Integrate with leading conversation analytics tools for deeper insights, and flag words or phrases for quality assurance and compliance.
View side by side reports on all your agents' dials, connections, call durations and more in the Kixie dashboard, which can be embedded in your CRM’s reporting page for a truly comprehensive birds eye view. It doesn’t stop there – view reports on voicemails, dispositions, automations, queues, ring groups, and much, much more.
Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.
Reports on connections, outcomes, SMS, queues and more at your fingertips.Learn More
But don't just take our word for it. Over 2000+ customers rated Kixie 5+ stars.
The benefits are limitless. The time it saves me, just in using the PowerDial feature, is huge! I love how I am able to view calls, listen to calls, download calls for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!
Happye D. | Community Outreach Specialist (Insurance, 11-50 employees)