New Feature: Skip IVRs and Voicemails with AI Human Voice Detection

Optimize Your Call Center

Your phone system is the heart of your call center. Invest in a quality calling solution and watch your business grow before your eyes.

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Features that set Kixie apart

Learn more about the features that make Kixie the preferred choice.

Meticulous records

Resolve disputes easily – or avoid them entirely – with automatic call recording. Every call, recording, and outcome is logged automatically in your CRM, making it easy to retrieve any call to find out who said what. Location-based recording rules maintain FCC and TCPA compliance. Lifetime cloud storage for all recordings ensures nothing is lost.

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Better conversations

Help your reps reach their full potential. Be proactive and monitor calls and coach reps in real-time, and follow up post-call with call recordings. Integrate with leading conversation analytics tools for deeper insights, and flag words or phrases for quality assurance and compliance.

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Call center insights

View side by side reports on all your agents' dials, connections, call durations and more in the Kixie dashboard, which can be embedded in your CRM’s reporting page for a truly comprehensive birds eye view. It doesn’t stop there – view reports on voicemails, dispositions, automations, queues, ring groups, and much, much more.

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CRM Integration

Calling & texting integrated with any toolset.

Kixie has self-serve, out-of-the-box integrations with 25+ leading CRMs, helpdesks, conversation intelligence, automation platforms, and productivity tools. Webhooks and open API means our US-based team of experts will help you set up seamless integrations with thousands more.

The ideal toolset for outpacing the competition

Kixie revolutionizes sales processes by offering intelligent automation and seamless integrations, allowing teams to close deals faster and boost revenue efficiently.

With its cutting-edge features, Kixie ensures that revenue teams stay ahead of the competition, turning potential leads into loyal customers.

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Reporting dashboards

Reports on connections, outcomes, SMS, queues and more at your fingertips.

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Easy to set up IVR systems route callers to agents, groups, or call queues.

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US-based support

Don’t let the other guys leave you hanging. Experienced reps are here to help.

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Loved by industry experts

But don't just take our word for it. Over 2000+ customers rated Kixie 5+ stars.

  • Capterra Shortlist
  • GetApp Category Leaders
  • Kixie PowerCall & SMS Reviews
  • Software Advice Front Runners
  • HubSpot Platinum Solutions Partner Program
  • G2 Users Most Likely to Recommend
  • G2 High Performer
  • G2 Best Results
  • G2 Best Usability
  • G2 Momentum Leader
  • G2 Leader
  • G2 Best Relationship

Kixie allows my work experience to be more efficient, and productive.

The benefits are limitless. The time it saves me, just in using the PowerDial feature, is huge! I love how I am able to view calls, listen to calls, download calls for Quality Control Purposes. I can even send calls that I had to my supervisor, and use to train new employees. Love Kixie!! Highly recommend!! I consider it to be valuable on so many levels!

Happye D. | Community Outreach Specialist (Insurance, 11-50 employees)