Call Center Analytics

Don’t guess how well your agents are doing – see it in real time instead. View visual reports on everything from connection rate to dispositions, all in one central location in your Kixie dashboard.

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Dialed in

View agent-by-agent reports, call outcomes sorted by disposition, estimated time saved by team and agent, and more.

See it in action


See all relevant contact center data in the Reporting section of the Kixie dashboard.

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Live data

Get a real-time snapshot of your call queues to see how you can optimize performance.

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Discover how Kixie can save you time and help you connect with more leads.

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Analytics to reach your highest potential.

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Comprehensive dashboard

View all of the data and analytics you need to make deeply informed decisions for your customer-facing teams, all in one central reporting dashboard.

Local Presence is a game changer

The local presence feature ensures that I am going to get a higher pick up rate than if I was making calls on my own! The analytics provide me with enough information about where, when, and how to make better calls and keeps track of my calls in a way that helps me under the efficiency of those calls better.

Nick B.

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