New Feature: AI Sales Insights with Conversation Intelligence
Anne OtherOwner at Some CompanyApril 2022About this contactContactsActionsForm SubmissionLifecycle ChangePage ViewCALL INFOEDITSCHEDULEOUTCOMEVOICEMAILSEND SMSCALL INFOEDITSCHEDULEOutcome:Subject:Note:OUTCOMEVOICEMAILSEND SMSCANCELSUBMITWon Deal123456789*0#DemoWon DealLeft messageLeft voicemailOutcome CollectedCallDeal Activity - This deal has been won
Native CRM

Phone & SMS Integration for Pipedrive

Close more deals with seamless calling and texting from Pipedrive.

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Take the work out of admin work

Boost productivity and win rate when you integrate your phone calls and texts with Pipedrive. Integrate with a single click to eliminate 80% of the busywork from sales and spend more time closing deals and crushing quota.

Dial uninterrupted – send follow up emails and move deals to the next stage with a single click.

Never forget a new lead – create and update contacts automatically when you call with Kixie.

Breathe easy – your calls, texts, recordings and outcomes are logged automatically.

quick and easy

Pipedrive call integration setup

Integrating Kixie with Pipedrive takes just a few clicks, with no further setup or configuration required. All Kixie plans have a native integration with all paid versions of Pipedrive CRM, and require no additional software to set up or use.

efficient automation

CRM logging

  • Calls: Kixie automatically logs all calls to the appropriate lead or contact page in Pipedrive. Place an outbound call with a single click with Pipedrive click to call.
  • Call recording: Kixie logs all call recordings as part of every logged call. Kixie provides unlimited free cloud storage for all call recordings for the lifetime of your account.
  • Call outcomes: Call outcomes and notes logged in the Kixie dialer appear on the contact record as Closed Tasks.
  • Schedule a followup task: During or after a call, users can schedule a Task in Pipedrive from inside the Kixie dialer.
  • Text messages: Kixie logs all inbound and outbound text messages in Pipedrive as completed SMS Tasks.
  • Associated pages: All of the above items are also logged on any account or opportunity pages associated with the contact/lead.


Contact info

Any time a call is made to or received from a Pipedrive contact, Kixie automatically displays that contact's pertinent information (such as name, title, company, deal and deal size, and email address) in the Kixie dialer. Pipedrive contact info can also be edited or updated inside the Kixie dialer during or after the call.


Contact creation

Kixie automatically creates a new contact in Pipedrive any time a call is made to or received from a number that is not associated with an existing contact. The agent who made or received the call will automatically be made the contact owner, and the contact will be given a first and last name (pulled from the CNAM database). These contacts can be edited right inside the Kixie dialer, before or after the call has ended.

intuitive integration

Workflow automation

Kixie has the ability to trigger automated Pipedrive workflows of any kind. Use Kixie call outcomes (including custom outcomes), scheduled activities, or SMS or calls that meet certain criteria to trigger a workflow in Pipedrive. This opens up a world of possibilities, including the ability to send (or schedule send) an email, update deal stage, send a Slack message, create a Trello card or Asana task, and much more, all with a single click inside your Kixie dialer.

"Love the simplicity of the app and the integration with Pipedrive just makes everything that much easier." — Kayla Denwood | Pipedrive and Kixie user

Simply the best Pipedrive phone integration

Turn Pipedrive into a full-fledged sales engagement platform with powerful calling and texting features.

  • Reach 4x more leads with advanced AI-powered local presence
  • Save up to 3 hours a day with voicemail drop and SMS templates
  • PowerDial up to 10 leads in parallel from your Pipedrive contacts
  • See a 200% increase in connection rate using Automated LeadCaller

Amazing customer support

I have been using Kixie daily for 2 years with an average outgoing call count 80 calls per day - over the last 2 years, Kixie has updated their technology and recently created a new user interface - the calling platform is stable, the integration with Pipedrive outstanding, but the best thing is the amazing customer support I have received from the entire team - they are not perfect - but they care and they work hard and get the technology right! Go Kixie!

— Scott W. | Demand Generation Specialist

Trusted by 5000+ sales teams worldwide

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Ready to employ a more intelligent phone system?

Kixie requires no system changes and is compatible with most CRMs

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