The states that require two-party consent for call recordings are California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, Pennsylvania and Washington. If you plan on recording inbound or outbound calls in any of these states, it’s important to get the consent of all parties involved before doing so. Failure to do so could result in legal penalties.
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Ensure your business stays compliant with two-party consent laws using Kixie. Automatically disable call recordings for regions that require consent from both parties, and notify callers with a customizable greeting. Stay aligned with FCC and TCPA regulations and avoid legal issues.
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While the Federal Communications Commission (FCC) currently has no regulations aimed at the recording of phone conversations in the United States, certain states have enacted their own laws regarding call recordings. Be sure to research the state you are calling in for specific guidelines.