Kixie PowerCall Placed in Software Advice’s Frontrunners for Call Center Software Kixie PowerCall has been making waves in the call center software …

We are thrilled to announce that we have been recognized as Category Leaders by GetApp, a free online service that helps organizations find the right …

What is a Chief Commercial Officer (CCO)? CCO Job Description CCO Salary CCO Career Outlook CCO Jobs If you’ve ever found yourself wondering… …

As a sales manager, you know that a contact center phone system is critical to the success of your sales team. But with so many options available, how …

What does the future hold for business VoIP? In 2023, there will be a variety of changes to VoIP technology and how it’s used. For starters, …

The Follow Up Call: Close More Deals With These Helpful Tips Common statistics state that closing a sale takes eight or more touch points. Therefore, …

In a new company’s rush to become competitive online, it’s tempting to jump on every tech fad that purports to be the next best thing. Many of these …

Business VoIP vs. Cloud Phone System—What’s the Difference? If you’re in the market for a business VoIP phone system, you’ve undoubtedly come …

The journey from potential customer to actual buyer isn’t a straight line, and often involves multiple touchpoints from marketing and sales teams. …

Sales Qualified Leads vs. Marketing Qualified Leads Your prospects must complete a long journey before becoming one of your paying customers. …

The Importance of Buyer Personas and How to Use Them with Your Team No matter how exciting and innovative your value proposition is, every product or …

Speed to Lead: What It Is, Why It Matters and 3 Ways to Boost Yours Speed to lead is the average time it takes for salespeople to contact prospects …

Years ago, it seemed nobody thought that Kmart would shrink its operation so significantly, but today there are only a handful of Kmart retail …

How to Use SaaS to Sync Your Business for Increased Success SaaS, or software as a service, is also known as cloud-based software. This approach to …

What is Ringless Voicemail Drop? How Does Ringless Voicemail Work? Do Ringless Voicemail Drops Work? Are Ringless Voicemail Drops Legal? Could I Be …

How Authentic Voicemail Scripts Increase Responses by up to 22% With over 80% of sales calls going straight to an answering service, voicemail is a …

How to Use Voicemail Drop to Streamline Outbound Sales How much time does your sales team spend leaving voicemails for potential customers? What if …

5 Practical Ways SMS Messaging Can Boost Your Sales Globally, the amount of people who send and receive texts is rising; it’s expected to reach 5.9 …

10 Proven Practices for your Business SMS Strategy Marketers who want to achieve success in 2022 tend to turn their heads towards the most innovative …

Companies are always looking to reduce the cost of running their call centers. By employing contact center automation software, you can reduce the …

It’s not uncommon for sales and marketing teams to fall out of sync and even compete with each other. However, this is incredibly bad for business. It …

Do you know how each of your sales reps performs individually and what they bring to the team? Your team’s performance reflects on you personally as a …

As we spend more time in digital spaces and more workplaces move to remote or hybrid models for employees, our communication styles are changing too. …

What Are the Main Benefits of New Technology Adoption in 2022? Improved Customer Communication Enhanced Workflow Better Team Collaboration Excellent …

Elements of a Professional Business Voicemail Greeting 8 Voicemail Greeting Examples Go Record Your Professional Business Voicemail Are you throwing …

Salespeople have the highest employee turnover rates compared to any other industry. Three times higher, in fact. And while sales hires are easy to …

Improve the productivity of your call center, and your business can skyrocket. Even just a few percentage point improvements in key performance …

CRM Phone System for Faster Response Times Better Information for Customer Service Consultants and Sales Teams Better Customer Records Provide Greater …

What Are the Advantages of Remote Call Center Jobs? How to Set-up a Virtual Call Center As a small business owner, there’s always something to do. …

With so many varied ways of communicating these days, it can be tricky to figure out the best method for contacting prospects. Email, text messages, …

We are very excited to announce that Kixie is now the first and only phone system to be both a HubSpot App Partner and a HubSpot Solutions Partner. …

An Omnichannel Experience Omnichannel Outreach in Sales Use an Omnichannel Approach Throughout Your Organization Customers don’t often buy products …

What is VoIP? What is a VoIP Provider? Benefits of a Voice Over IP System What is VoIP? VoIP is an acronym that stands for Voice over Internet …

Toll-free numbers are often used for sales and customer service lines, primarily for inbound calls. Toll-free numbers are free to call into, so …

Understanding CNAM Records How to Change Caller ID Name Caller ID for Sales Controlling the caller ID information your prospects see increases the …

If your sales team primarily worked in an office before the pandemic hit, you’ve undoubtedly had to weather some extraordinary changes to how your …

Without sales, your company is dead in the water. Everything a business does is ultimately focused on selling a product or service, and it’s every …

What is Close Rate? Close Rate Calculator How to Increase Your Sales Close Rate Whenever a salesperson closes a deal, that may feel like a big win. …

As a business owner or sales professional, managing leads and follow-up activities can be a time-consuming and overwhelming process. If you’re still …

When it comes to sales, lead follow-up is a critical step in the process. After all, a successful follow-up call can mean the difference between …

What is an Account Executive (AE)? AE Job Description AE Salary AE Career Outlook AE Jobs If you’ve ever found yourself wondering… “What’s the …

What is a Business Development Executive (BDE)? BDE Job Description BDE Salary BDE Career Outlook BDE Jobs If you’ve ever found yourself wondering… …

What is a Business Development Manager (BDM)? BDM Job Description BDM Salary BDM Career Outlook BDM Jobs If you’ve ever found yourself wondering… …

What is a Business Development Specialist (BDS)? BDS Job Description BDS Salary BDS Career Outlook BDS Jobs If you’ve ever found yourself wondering… …

What is a Channel Account Enabler (CAE)? CAE Job Description CAE Salary CAE Career Outlook CAE Jobs If you’ve ever found yourself wondering… “What’s …

What is a Channel Account Manager (CAM)? CAM Job Description CAM Salary CAM Career Outlook CAM Jobs If you’ve ever found yourself wondering… “What’s …

What is a Channel Sales Account Executive (CSAE)? CSAE Job Description CSAE Salary CSAE Career Outlook CSAE Jobs If you’ve ever found yourself …

What is a Chief Revenue Officer (CRO)? CRO Job Description CRO Salary CRO Career Outlook CRO Jobs If you’ve ever found yourself wondering… “What’s …

What is a Chief Sales Officer (CSO)? CSO Job Description CSO Salary CSO Career Outlook CSO Jobs If you’ve ever found yourself wondering… “What’s the …

What is a Client Development Manager (CDM)? CDM Job Description CDM Salary CDM Career Outlook CDM Jobs If you’ve ever found yourself wondering… “Is …

In the bustling world of real estate, agents often find themselves in a gardening role. As an agent, your job is to plant the seeds of successful …

What is a Customer Acquisition Manager (CAM)? CAM Job Description CAM Salary CAM Career Outlook CAM Jobs If you’ve ever found yourself wondering… …

What is a Director of Business Development (DBD)? DBD Job Description DBD Salary DBD Career Outlook DBD Jobs If you’ve ever found yourself …

What does a Director of Revenue Operations do? According to LinkedIn’s latest job data, the fastest-growing position in the United States is …

What is an Enterprise Account Manager (EAM)? EAM Job Description EAM Salary EAM Career Outlook EAM Jobs If you’ve ever found yourself wondering… …

Gone are the days of needing an entire engineering or IT department to implement a new software for your organization. No code software solutions are …

What is the Head of Revenue Operations (HORO)? According to LinkedIn’s latest job data, the fastest-growing position in the United States is …

What is a Head of Sales (HOS)? HOS Job Description HOS Salary HOS Career Outlook HOS Jobs If you’ve ever found yourself wondering… “What’s the …

What is the Best CRM for Lead Follow Up? Lead follow-up is crucial for businesses looking to convert potential customers into actual buyers. However, …

As an online retailer, it can be frustrating when customers abandon their carts without completing their purchase. However, with the help of software …

Contrary to what some folks might say on LinkedIn, cold calling in outbound sales is very much alive in 2023. It might not be easy, but for B2B …

As a salesperson, do you need help connecting with new and existing clients and converting them into loyal customers? How about obtaining customer …

What is an Inside Sales Representative (ISR)? ISR Job Description ISR Salary ISR Career Outlook ISR Jobs If you’ve ever found yourself wondering… …

What is a Junior Account Executive (JAE)? JAE Job Description JAE Salary JAE Career Outlook JAE Jobs If you’ve ever found yourself wondering… …

What is a Lead Development Representative (LDR)? LDR Job Description LDR Salary LDR Career Outlook LDR Jobs If you’ve ever found yourself wondering… …

What is a Lead Response Representative (LRR)? LRR Job Description LRR Salary LRR Career Outlook LRR Jobs If you’ve ever found yourself wondering… …

What is a Market Response Representative (MRR)? MRR Job Description MRR Salary MRR Career Outlook MRR Jobs If you’ve ever found yourself wondering… …

What is a Marketing Qualification Representative (MQR)? MQR Job Description MQR Salary MQR Career Outlook MQR Jobs If you’ve ever found yourself …

What is an Outside Sales Representative (OSR)? OSR Job Description OSR Salary OSR Career Outlook OSR Jobs If you’ve ever found yourself wondering… …

What is a Partner Sales Manager (PSM)? PSM Job Description PSM Salary PSM Career Outlook PSM Jobs If you’ve ever found yourself wondering… “What’s …

In the business world, it’s essential to have a well-organized system to help you achieve your goals and objectives. Operations management is an …

What is a Sales Development Representative (SDR)? SDR Job Description SDR Salary SDR Career Outlook SDR Jobs If you’ve ever found yourself …

What is a Sales Engineer (SE)? SE Job Description SE Salary SE Career Outlook SE Jobs If you’ve ever found yourself wondering… “What’s the …

What is a Sales Engineering Manager (SEM)? SEM Job Description SEM Salary SEM Career Outlook SEM Jobs If you’ve ever found yourself wondering… …

What is a Sales Engineering Specialist (SES)? SES Job Description SES Salary SES Career Outlook SES Jobs If you’ve ever found yourself wondering… …

What is a Sales Executive (SE)? SE Job Description SE Salary SE Career Outlook SE Jobs If you’ve ever found yourself wondering… “What’s the …

What is a Sales Operations Manager (SOM)? SOM Job Description SOM Salary SOM Career Outlook SOM Jobs If you’ve ever found yourself wondering… …

What is a Strategic Channel Manager (SCM)? SCM Job Description SCM Salary SCM Career Outlook SCM Jobs If you’ve ever found yourself wondering… …

If your customers have seen the dreaded “Scam Likely” or “Suspected Spam” warning when you try to call them, chances are …

What is a Territory Manager (TM)? TM Job Description TM Salary TM Career Outlook TM Jobs If you’ve ever found yourself wondering… “What’s the …

Welcome to the sales and marketing realm, where generating leads is just the tip of the iceberg! With most companies generating less than 5000 leads …

What is a Vice President of Sales (VP)? VP of Sales Job Description VP of Sales Salary VP of Sales Career Outlook VP of Sales Jobs If you’ve ever …

What does a Vice President of Revenue Operations do? According to LinkedIn’s latest job data, the fastest-growing position in the United States …

Imagine a sales team for a B2B SaaS company that is struggling to retain its customers. Despite having a strong initial sales process and a high …

Revenue operations is a term that you may be hearing more and more in the business world. But what is it? Revenue operations is a holistic approach to …

As your business strives to achieve its objectives, operational efficiency can make or break its success. This is when sales performance management …