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It costs you more to find new customers than it does to keep the ones you have. Not only that, the customers who have already chosen you are more …

15 June 2022
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As a customer service representative, you’ll provide all manner of solutions to a company’s customers. But before you start this important endeavor, …

10 June 2022
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A simple Google search for “SaaS sales team titles” returns an almost overwhelming number of titles, from Sales Development Representative and Sales …

9 May 2022
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Great customer service can elevate your company above the competition and get you loyal, lifelong customers. 94% of US consumers say they believe …

21 March 2022
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What will lead to the best ROI for your business? From introducing new product lines to prioritizing SEO strategies, businesses are always on the hunt …

28 October 2021
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What is an Account Manager (AM)? AM Job Description AM Salary AM Career Outlook AM Jobs If you’ve ever found yourself wondering… “What’s the …

1 January 0001
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What is a Customer Success Executive (CSE)? CSE Job Description CSE Salary CSE Career Outlook CSE Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Customer Success Manager (CSM)? CSM Job Description CSM Salary CSM Career Outlook CSM Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Customer Success Representative (CSR)? CSR Job Description CSR Salary CSR Career Outlook CSR Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Customer Success Specialist (CSS)? CSS Job Description CSS Salary CSS Career Outlook CSS Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Key Account Manager (KAM)? KAM Job Description KAM Salary KAM Career Outlook KAM Jobs If you’ve ever found yourself wondering… “What’s the …

1 January 0001
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What is an Outbound Customer Service Representative (OCSR)? OCSR Job Description OCSR Salary OCSR Career Outlook OCSR Jobs If you’ve ever found …

1 January 0001