Monday.com Power Dialer Integration with Kixie

Kixie for monday.com Users: Connect Kixie’s AI Power Dialer to monday.com to slash admin work by ≈80% and boost live answer rates by up to 500%. This integration unifies all calls and texts directly within your monday.com boards, giving your sales team the most direct path to generating pipeline.

How does Kixie’s Power Dialer accelerate outbound calls?

A power dialer automatically calls numbers from a list one after another, eliminating the dead time of manual dialing while keeping sales reps in full control. Kixie enhances this with parallel dialing, AI features, and real-time coaching to maximize outbound efficiency.

Key Kixie Power Dialer Features

Multi-Line Parallel Dialing — Dial up to 10 numbers at once and instantly connect to the first person who answers.
AI Local Presence & Spam-Risk Defense — Automatically match the local area code and rotate caller IDs to significantly increase pick-up rates.
Voicemail Drop & SMS Templates — Save 30-60 seconds per call and reduce agent idle time by 200-300%.
Harassment Rules & Target Hours — Automatically control calling cadence and respect local time zones to maintain compliance.
Real-Time Coaching — Use call recording, whisper, and barge-in features, plus AI-generated call summaries, to train reps faster.
Team SMS & Call Cadences — Build and execute multi-touch sequences involving calls and texts directly from the dialer.

Can I connect Kixie and monday.com without a native integration?

Yes. Monday.com does not connect to Kixie natively. But you CAN connect the two platforms using Kixie’s REST APIs and webhooks alongside monday.com’s GraphQL API. For a no-code solution, middleware platforms like Zapier, Make, or n8n can bridge the gap, synchronizing all call activity without requiring any database migration or changes to your monday.com boards.

How do I feed monday.com contacts into the Power Dialer?

Create a Contact-Lookup endpoint that accepts a phone number parameter, like ?phone=<E164>.
Set up a query to your monday.com boards via GraphQL (up to 500 items per page) to find matching phone numbers.
Return the contact data in JSON format: {first_name, last_name, phone_number, email, url} or {"found":false} if no match exists.

Which Kixie webhooks update monday.com automatically?

Kixie Webhook	Sends	Typical monday.com Action
Disposition	Call ID, outcome, notes	Change a column value (e.g., update Status)
End Call	Duration, recording URL	Create an update with the recording link
CI Summary	AI summary, sentiment	Append to the item’s Emails & Activities
SMS	Direction, message body	Update the Last Contacted date

What automations can I build with Zapier or Make?

New Item → Add to PowerList → Auto-SMS (Achieve sub-10-minute speed-to-lead).
Status “Left VM 1” → Send SMS → Set follow-up date +2 days (Automate follow-up sequences).
“Last Contacted > 90 days” (weekly) → Cold-lead Re-engagement PowerList (Re-engage old leads systematically).

What makes monday.com a flexible Work OS & CRM hub?

monday.com is a no-code Work Operating System that lets teams build custom boards for projects, deals, and contacts in minutes. Columns for Phone, Status, Date, and Email can instantly turn any board into a functional CRM, while its 200+ integrations ensure data flows seamlessly across your entire tech stack.

Visual pipelines — Drag and drop deals and tasks between stages effortlessly.
Automations — Create simple “if/then” rules to update statuses, assign owners, or send critical alerts without manual intervention.
Open GraphQL API — Build custom apps, webhooks, and serverless logic with monday code to extend platform capabilities.

What real-world ROI do teams see with Kixie + monday.com?

+200-300% talk time compared to manual dialing.
Up to 500% lift in pick-up rates using AI Local Presence and spam defense.
≈80% reduction in admin tasks through automatic call logging.
Faster ramp time and deal velocity with AI call summaries and live coaching.
A unified communication hub where every call and SMS is logged inside monday.com.

How do I start using Kixie with monday.com?

Activate a free 7-day Kixie trial (no credit card required).
Generate a Kixie API key and store it securely in monday.com’s encrypted credentials field.
Set up your connections in Zapier or Make:
- Trigger: An event on a monday.com board → Action: A call to the Kixie API.
- Trigger: A Kixie webhook → Action: A mutation in monday.com.
Create a “Hot Leads” PowerList and start engaging new leads in under 10 minutes.

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FAQ – Kixie × monday.com Power Dialer Integration

Q: Is there a native Kixie integration for monday.com?

A: Not yet. The connection is made using Kixie’s APIs and webhooks, either directly with monday.com’s GraphQL API or through a no-code middleware platform like Zapier or Make.

Q: Can monday.com trigger a Kixie SMS automatically?

A: Yes. You can use a monday.com automation or a Zapier/Make workflow to trigger a Kixie “Send SMS” action whenever an item’s status changes or a new item is created.

Q: Does Kixie skip voicemails when power-dialing?

A: Yes, the dialer’s AI Human-Voice Detection is designed to bypass IVRs and voicemail greetings, ensuring your reps only connect with live humans.

Q: How fast can I reach new leads with this setup?

A: Teams regularly reduce their first-touch time to under 10 minutes by automatically adding new leads to a “hot lead” PowerList that can trigger an instant introductory SMS.