Custom CRM Dispositions
We can send call disposition data to your custom CRM endpoint.
To do this, setup an endpoint to accept the following JSON data:
{
"data": {
"disposition": "Busy2",
"subject": "outgoing Call: Busy2",
"note": "",
"businessid": "157",
"userid": "187",
"dealid": "",
"externalid": "3c9a4be6-a6cc-11eb-8666-bd85f849a7d4",
"callid": "142838559",
"timezone": "America/Los_Angeles",
"callType": "",
"hookevent": "customCRMdisposition",
"webhookurl": "https://webhook.site/7ad4a616-1e3d-43b7-9a49-825dda537230?type=disposition",
"callDetails": {
"callid": "142838559",
"businessphoneid": "0",
"businessid": "157",
"calldate": "2021-04-26 20:16:10",
"firstsix": "480381",
"fromnumber": "13106270402",
"tonumber": "14803817315",
"duration": "14",
"rate": null,
"amount": "0.0110",
"externalid": "3c9a4be6-a6cc-11eb-8666-bd85f849a7d4",
"conferenceName": null,
"clientid": "1",
"calltype": "outgoing",
"source": "Kixie",
"createdate": null,
"updatedate": null,
"name": null,
"enddate": null,
"callstatus": "answered",
"externalstatus": "NORMAL_CLEARING",
"recordingurl": "https://calls.kixie.com/3c9a4be6-a6cc-11eb-8666-bd85f849a7d4.mp3",
"recordingsid": null,
"recordingduration": "0",
"originalCallDate": null,
"ext": null,
"externalparentid": null,
"answeredbynumber": "0",
"callmadeby": "187",
"webhookupdates": "0",
"webhookupdatesanswered": "0",
"callmadeto": "0",
"tonumber164": "+14803817315",
"fromnumber164": "+13106270402",
"callrecordingupdates": "1",
"isc2c": "0",
"disposition": "Busy2",
"isPowerListSession": "0",
"fname": "Keith",
"lname": "Muenze",
"calleridName": "Keith Muenze",
"email": "kmuenze@gmail.com",
"initialdefault": null,
"destinationName": "",
"cadenceactionprocessid": null,
"powerlistid": null,
"HScalltype": ""
}
}
}