Disposition Webhook
The Disposition Webhook is triggered every time an agent leaves a disposition.
{
"data": {
"disposition": "Answered",
"purpose": "",
"dispositionExternalid": "",
"purposeExternalid": "",
"subject": "Outgoing Call: Answered",
"callType": "",
"note": "",
"businessid": "xxxxx",
"userid": "194483",
"contactid": "12252651",
"dealid": "",
"externalid": "02963af3-05b4-4f29-9213-39fnb59b3c4b",
"callid": "344809576",
"timezone": "America/Los_Angeles",
"powerlistId": "false",
"powerlistContactEmail": "",
"callDetails": {
"callid": "02963af3-05b4-4f29-9213-39fnb59b3c4b",
"businessid": "xxxxx",
"calldate": "2024-03-28 17:51:41",
"fromnumber": "+14246003057",
"tonumber": "+12223334444",
"duration": "13",
"amount": "0.0174",
"externalid": "02963af3-05b4-4f29-9213-39fnb59b3c4b",
"calltype": "outgoing",
"callstatus": "answered",
"recordingurl": "https://calls.kixie.com/02963af3-05b4-4f29-9213-39fnb59b3c4b.mp3",
"recordingsid": null,
"tonumber164": "+12223334444",
"fromnumber164": "+14246003057",
"disposition": "Answered",
"fname": "test",
"lname": "Frizelle",
"calleridName": "test Frizelle",
"email": "test@kixie.com",
"destinationName": "",
"cadenceactionprocessid": null,
"powerlistid": null,
"HScalltype": "",
"powerlistsessionid": null,
"extensionDial": "0",
"toExt": null,
"fromExt": null,
"answerDate": "2024-03-28 17:51:46",
"callEndDate": "2024-03-28 17:51:54",
"transcriptionXd": null,
"transcriptionStatus": null,
"transcriptionS3Key": null,
"notesubject": "Outgoing Call: Answered",
"crmlink": "https://app.hubspot.com/contacts/20564323/contact/12252651/",
"contactid": "12252651",
"dealid": "",
"webhookurl": "https://webhook.site/53cd3d47-fa87-4698-bbe2-7dfcbfaaf8aa",
"outcome": ""
},
"activeCRM": {
"meta": {
"success": true
},
"result": {
"crmName": "hubspot",
"logo": "hubspot.png",
"userAgent": "Kixie Integration - tech@kixie.com",
"crmID": "16",
"userid": "194483",
"user": "",
"token": "cec43115-980e-4424-b93e-5ac28ea63c48",
"refreshTokenExpiration": "",
"pass": "",
"accountid": "20564323",
"location": "",
"createdate": "2024-01-30 21:35:56",
"updatedate": "",
"errordate": "",
"isActive": "1",
"accessToken": "",
"tokenupdate": "",
"tokenvaliduntil": "",
"externalEmail": "test@kixie.com",
"externalOwnerid": "236551821",
"isDeleted": "0",
"version": "",
"customName": "",
"customSearchEndpoint": "",
"customDispositionEndpoint": "",
"customActivityEndpoint": "",
"customContactUpdateEndpoint": "",
"customHeaders": "",
"isAdmin": "0"
},
"call": "call calls.getActiveCRM3(194483, xxxxx);"
},
"hookevent": "disposition",
"webhookurl": "https://webhook.site/53cd3d47-fa87-4698-bbe2-7dfcbfaaf8aa",
"webhookHeaders": null,
"number": "+12223334444",
"customernumber": "+12223334444",
"businessnumber": "+14246003057"
}
}