Introducing Kixie AI Insights — A New AI-Powered Reporting & Analytics Experience

The top-rated Outreach alternative for businesses of all sizes

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Why do customers choose Kixie over Outreach?

We bring solutions to make life easier for our customers.

10x

Call Activity

5x

Connectivity

50%

Less Manual Tasks

More functionality. Lower Cost.

Kixie users are more empowered to make informed decisions, improve customer interactions, and ultimately close more deals.

Kixie logo Outreach
Multi-line auto-dialing Native, integrated multi-line power dialer. Up to 10 lines simultaneously. Requires 3rd-party integration (e.g., Quack, PhoneIQ). Not a native feature.
Call recording storage Lifetime unlimited cloud storage for all call recordings. Configurable data retention policy; can be set to auto-delete. 10-day storage if voice service is disabled.
Call coaching Live call coaching suite: call monitoring, whispering, and barging for real-time manager intervention. AI-powered coaching (Kaia™): real-time content cards, post-call transcription, sentiment analysis, and scalable coaching playlists.
SMS Templates Yes, native SMS templates are available for standardized messaging. No, research indicates a focus on email templates. SMS is handled as a manual task within sequences.
IVR Yes, native IVR / Auto-Attendant for inbound call routing. No, requires 3rd-party integration with a VoIP/IVR provider.
Ring groups Yes, native ring groups for team-based call distribution. In development; historically required 3rd-party integration (e.g., RingCentral).
Inbound Call Queues Yes, native call queues to manage high inbound call volume. Yes, recently introduced as part of new native inbound routing capabilities (previously required integration).
Contact imports Works as a Chrome extension on top of CRM, reducing the need for bulk imports. Specific limits not detailed. Limited to 2,000 records from Salesforce reports; 100,000 rows from CSV. Consumes Salesforce API calls.
Dedicated personal numbers Yes, users can purchase dedicated personal, local, and international numbers. Yes, users can purchase new numbers or import and verify an existing personal number.
Mobile app Yes, available for both iPhone & Android with calling and texting capabilities. Yes, available for both iPhone & Android with a focus on task management and calling.
Desk phone compatibility Yes, offers seamless integration with VoIP-enabled desk phones. Limited. Can use a personal number as caller ID, but inbound return calls are not tracked in the platform.
ConnectionBoost™ Yes, a proprietary suite including AI-powered local presence, progressive Caller ID, and spam risk prevention. Offers a standard local presence dialing feature.
Automated lead caller Yes, features an automated caller to instantly engage new leads from web forms and other triggers. Yes, via a trigger and sequence system that creates an urgent call task for a rep to execute.

Why Kixie is preferred over Outreach at a glance

Thousands of client facing teams prefer Kixie over Outreach. Here is why.

MULTI-LINE POWERDIALER

5x Productivity with AI-Driven PowerDialer

Dial up to 10 numbers simultaneously, with zero-lag auto-answer detection. Upload a list, hit “Start Dialing“ and see your productivity increase tenfold.

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BI-DIRECTIONAL CRM INTEGRATION

Industry-Leading CRM Integration

Your CRM and phone system shouldn't be strangers. With an easy, 1-click setup, Kixie syncs with your CRM to provide a seamless integration that includes automatic record logging, CRM data in Kixie on incoming calls, and so much more.

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OUTBOUND CALL AND TEXT CADENCES

Structured Outreach Made Simple

Keep your team on track with automated calling & texting cadences that make structured outreach a breeze. No more forgotten leads slipping through the cracks.

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built-in feature

SMS Templates

Create custom SMS templates with dynamic fields to send a text with the click of a button as a follow up to a call or on its own.

All Features

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