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Working From Home in 2020 At first glance, working from home seems like the holy grail of perks. Roll out of bed and you’re ready to …

6 April 2020
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The importance of calling your prospects can’t be overstated. It’s a surefire way to find out their needs and close deals. How important exactly? For …

22 November 2019
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When you’re trying to build a business, there are two ways that you can build your audience of customers. First, with inbound techniques, you …

5 September 2018
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Today, most inside sales contacts are handled remotely. This type of sales involves high-touch work over the phone and via email. Since your team …

5 August 2018
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How to Increase Your Close Rate by 10 Percent in Only 30 Days Your employees could spend all day qualifying leads, but their work is wasted if the …

24 July 2018
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For Your Customers By partnering with Kixie, you can give customers the power of: Voice & SMS Automation The ability to Automatically send SMS …

14 May 2018
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The Ultimate Guide to Regulations Governing Telemarketing Activities INTRODUCTION If you own a small business, you know how much work goes into making …

3 May 2018
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What Are the Differences in Inside Sales and Telemarketing? Some might think that inside sales and telemarketing are the same job. While both are …

28 February 2018
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Local, Toll-Free and Out-of-State Calls: Which Gets Answered Most Let’s face it, most of us tend to ignore an unknown toll-free number, because …

22 February 2018
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How Combining Gamification With CRM Can Change Everything Customer relationship management (CRM) strategies are utilized to gather data that helps …

20 February 2018
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Top 4 Benefits of Selling Over the Phone There are many ways to sell products and services to consumers today, and, thanks to the development of the …

6 February 2018
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6 Easy Tips To Increase Productivity in Your Call Center A study conducted by the team at American Express, 78 percent of the consumers polled claimed …

30 January 2018
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Sales Leaderboard Whether you aim to motivate your team or want a way to show daily sales metrics, Kixie’s enterprise plan seamlessly links the …

8 December 2017
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As they say, “It is not about the destination, but rather the journey that is important.” While normally ascribed to a Zen-like journey to …

5 September 2017
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Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst your sales reps, so they have a sense of being …

22 May 2017
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LeadShare: Automatic Lead Distribution | Kixie Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst …

22 May 2017
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Kixie’s Enterprise plan really takes your sales dialer to the next level. For Enterprise plan users, the ability to leverage local presence …

27 January 2017
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The Ultimate Sales Dialer: Kixie’s Enterprise Plan Features Kixie’s Enterprise plan really takes your sales dialer to the next level. For …

27 January 2017
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How to Setup and Manage Your Kixie Phone System (virtual receptionist, ring groups, user callflows) In this quick video, we will show you how you can …

6 September 2016
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Kixie Users: How to Manage Your Direct Line'‘s Settings The video below is a quick tutorial on how to manage your direct line’s settings, …

6 September 2016
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Want to become sales manager of the year? What about most improved? With the Kixie Dashboard’s Call Reporting and Call History features, it is …

30 August 2016
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How easy is it to add a new user? Ridiculously easy :) Watch this quick video tutorial.

26 August 2016
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Let’s face it..humans are competitive creatures. Currently, many of you may be watching the Olympic games – the pinnacle of human competition. In …

9 August 2016
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In the world of sales, it is all about connections… A connection is not leaving a voicemail or leaving a message with a receptionist. It is …

5 August 2016
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You’ve undoubtedly heard “Sales is a numbers game.” There is no denying that the phrase is true. The more you put yourself out …

6 July 2016
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4 tips for sales game tape review If you are a sports fan or married to one or maybe even just friends with one, you’ve heard the phrase …

6 June 2016
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Know exactly who is calling you… before you answer Johnny Nash had to wait for the rain to subside before he could see clearly, but we here at …

8 April 2016
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Even the most accomplished salesperson needs some advice from time to time. Gathering pearls of wisdom from the most accomplished in your field is the …

13 October 2015
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As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial that a sales team is finely tuned to be as effective and …

13 October 2015
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The P’s of Sales: Skills all Sales Teams should hone As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial …

13 October 2015
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When tracking important metrics in sales calls, Average Call Duration (ACD) should be at the top of your list. Optimizing your ACD is a surefire way …

13 October 2015
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“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity” –Charles Mingus Type “how to make …

13 October 2015
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If you are a salesperson then you know how important it is to get on the phone with your customers or meet them in person. This is most true when you …

21 May 2015