How Kixie Integrates with Zendesk

July 2024 1 min read

How Kixie Integrates with Zendesk

In Zendesk, Kixie will automatically create tickets off of your phone calls, complete with a call recording inside the ticket. If the person you are calling/being called by is already in Zendesk, then Kixie will automatically create the ticket under that person’s name.
Call activity flowing into support tickets and contact records
If the phone number of the person you are calling/being called by is not in Zendesk, then Kixie will still create a ticket, and will also create a new contact in Zendesk which you can modify as needed. For a video demo of our Zendesk diadialertegration, press play below. That’s a wrap! If you are interested in a free free free trial**sign up here in less than 3 minutes! **

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