Introducing Kixie AI Insights — A New AI-Powered Reporting & Analytics Experience

The top-rated Koncert alternative for businesses of all sizes

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Why do customers choose Kixie over Koncert?

We bring solutions to make life easier for our customers.

10x

Call Activity

5x

Connectivity

50%

Less Manual Tasks

More functionality. Lower Cost.

Kixie users are more empowered to make informed decisions, improve customer interactions, and ultimately close more deals.

Kixie logo Koncert
Outbound Dialing
Multi-line auto-dialing Up to 10 lines Up to 10 lines
Automated Lead Caller (Event-triggered automation) (AI & Agent-Assisted options)
Connection Rate Booster ConnectionBoost™ (Automated Caller ID Health / Heat Map)
Agent Coaching
Live Call Coaching (Listen/Whisper) (Remote Coach)
AI-Powered Practice Environment x (AI PitchLab)
Call Recording Storage Lifetime Unlimited Unspecified / Policy-based
Inbound Call Management
IVR (Auto-Attendant) x
Ring Groups x
Inbound Call Queues x
Multi-Channel & Platform
Native SMS & Templates x (Requires 3rd-party integration)
Native Mobile App (iPhone & Android) x (Browser-based only)
Desk Phone Compatibility x (Software-based audio)
Data Management
Contact Imports Unlimited Unspecified (4 list limit per session)
Dedicated Personal Numbers (Custom Caller ID)

Why Kixie is preferred over Koncert at a glance

Thousands of client facing teams prefer Kixie over Koncert. Here is why.

MULTI-LINE POWERDIALER

5x Productivity with AI-Driven PowerDialer

Dial up to 10 numbers simultaneously, with zero-lag auto-answer detection. Upload a list, hit “Start Dialing“ and see your productivity increase tenfold.

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BI-DIRECTIONAL CRM INTEGRATION

Industry-Leading CRM Integration

Your CRM and phone system shouldn't be strangers. With an easy, 1-click setup, Kixie syncs with your CRM to provide a seamless integration that includes automatic record logging, CRM data in Kixie on incoming calls, and so much more.

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OUTBOUND CALL AND TEXT CADENCES

Structured Outreach Made Simple

Keep your team on track with automated calling & texting cadences that make structured outreach a breeze. No more forgotten leads slipping through the cracks.

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built-in feature

SMS Templates

Create custom SMS templates with dynamic fields to send a text with the click of a button as a follow up to a call or on its own.

All Features

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