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While you may think simply raising the volume of your outbound calls can help you beat these odds, this just isn’t true. More calls means more wasted …

10 August 2022
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We’ve all experienced a situation like this: you get a call from an unknown number with a strange area code; instead of risking talking to someone you …

4 August 2022
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A sales conversation is an important opportunity to build rapport, establish trust, and learn about a potential customer’s needs. So why do so many …

31 July 2022
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After more than enough tactics of batch-and-blast marketing and reactive sales strategies, it’s time to focus on a growth metric that really …

29 July 2022
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With 75% of millennials avoiding phone calls whenever possible, business voicemail remains one of the most essential elements of an effective sales …

27 July 2022
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Regardless of the scale of your business or the services you provide, when it comes to sales, you need customers to generate revenue. To earn new …

26 July 2022
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Now more than ever, communication is the key to success. The ability to quickly and easily connect with prospects and customers can mean the …

22 July 2022
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A day rarely goes by without a scam likely call showing up on your caller ID. If you’re like most people, you send that call straight to voicemail. …

21 July 2022
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Imagine a situation where you have to reach out to a hundred prospects (or more) in a day. You’re stuck repeating a personalized message each time the …

20 July 2022
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A great discovery call can help book that meeting or close the deal. But what if your prospect doesn’t answer? Consumers only answer 48 percent …

19 July 2022
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It’s unlikely all sales calls will get through to the right person every time. In fact, research shows 80% of sales calls go through to voicemail …

14 July 2022
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The Follow Up Call: Close More Deals With These Helpful Tips Common statistics state that closing a sale takes eight or more touch points. Therefore, …

12 July 2022
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As a successful sales team manager or director, you’re probably already getting good results out of your sales team. There is always room for …

29 June 2022
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The terms call center and contact center are often used interchangeably, but there is a significant variance in what they offer your business. This …

28 June 2022
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The short-term economic effect of COVID-19 is now developing into longer-term economic uncertainty. Motivating sales teams amidst a climate of rising …

23 June 2022
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Contact centers are where customers engage with your company on the most personal level. Contact centers are multifaceted, communicating with …

22 June 2022
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Contact centers are the beating heart of most modern businesses. You can have the flashiest website or most functional app, but the familiarity and …

16 June 2022
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The contact center team leader plays a pivotal role in determining the success or failure of a business. They manage one of the most critical …

13 June 2022
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Improving productivity in the workplace is a central goal of any small business owner or sales manager. If you can increase call center productivity, …

9 June 2022
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The small business contact center is the heart of any small to medium enterprise (SME). It’s usually the place where leads are generated, business …

1 June 2022
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Business VoIP vs. Cloud Phone System—What’s the Difference? If you’re in the market for a business VoIP phone system, you’ve undoubtedly come …

24 May 2022
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A simple Google search for “SaaS sales team titles” returns an almost overwhelming number of titles, from Sales Development Representative and Sales …

9 May 2022
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Is Ringless Voicemail Drop Losing You Sales? 80% of sales calls go straight to voicemail. This means that sales representatives spend a lot of their …

29 April 2022
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5 Practical Ways SMS Messaging Can Boost Your Sales Globally, the amount of people who send and receive texts is rising; it’s expected to reach 5.9 …

13 April 2022
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10 Proven Practices for your Business SMS Strategy Marketers who want to achieve success in 2022 tend to turn their heads towards the most innovative …

12 April 2022
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If you’ve always performed sales in a B2C (business-to-consumer) environment, you could be forgiven for thinking that transitioning to a B2B …

25 January 2022
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With so many varied ways of communicating these days, it can be tricky to figure out the best method for contacting prospects. Email, text messages, …

12 January 2022
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If you’re making cold calls, there are some simple things you can do before placing those calls that will make them much more effective. The best …

29 December 2021
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Elevator pitches (a short pitch that boils down what you do into 1-3 sentences) are just as important as ever. Global attention spans have narrowed, …

10 December 2021
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While rejections in sales are inevitable, they can be disheartening. Many sales professionals find that the fear of rejection is a more significant …

9 December 2021
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Has there ever been a more fierce rivalry than the dynamic between cold callers and gatekeepers? For the uninitiated, gatekeepers are all the people …

26 November 2021
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Cold calling can be tough. You need to ingratiate yourself enough with a stranger that they want to take the time out of their busy schedule to listen …

19 November 2021
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In sales, we can’t expect everyone to immediately fawn over the products or services we’re selling as soon as we mention them. There will undoubtedly …

19 November 2021
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Don’t Let The Holiday Season Sneak Up On You!! The toughest days of selling are almost upon us… Before we know it, it’ll be 2022. …

12 November 2021
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Do you struggle to pick up the phone to cold call a prospect? You’re not alone. Cold calling, where we’re contacting people who have no prior …

11 November 2021
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People think the real estate business is all about buildings and properties, but really it’s a career that centers around people. Finding people …

5 November 2021
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We’ve said it before and we’ll say it again: making outbound sales calls is TOUGH! There’s no denying it, and even the most experienced salespeople …

4 November 2021
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Over 97% of sales cold calls go to voicemail, so it’s vital you leave an effective message each time that highlights the benefits of calling you back. …

29 October 2021
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Without sales, your company is dead in the water. Everything a business does is ultimately focused on selling a product or service, and it’s every …

26 October 2021
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It can be tempting to believe that certain people are innately blessed with the skills required to make cold calls. However, not even the most …

25 October 2021
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Despite what some people might tell you, cold calling isn’t dead. In fact, the number of phone calls salespeople made actually went up last year. …

21 October 2021
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A short while back, we conducted a survey of sales professionals. One of the questions we asked was, what sources do you turn to for inspiration, …

15 October 2021
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What is Voicemail Drop? First and foremost, voicemail drop services are huge time and sanity savers for salespeople. Simply put, voicemail drops are …

12 October 2021
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How Kixie Used Pipedrive to Build an Outbound Sales Team As Head of Sales at Kixie, I have the pleasure not only of leading the sales team at a …

1 October 2021
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Cold Calling is TOUGH Business Cold calling in 2022 is harder than it’s ever been. Smartphones and cell networks have built-in spam detection, …

24 September 2021
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8 Funny Sales Memes to Stay Motivated Whenever the grind is getting to me or I’m frustrated over something at work, I try to find the humor in the …

21 September 2021
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For those of you who missed our recent live webinar, How To Build A #SalesTechStack From Scratch, the moment you’ve been waiting for has arrived. …

9 September 2021
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What the FCC’s STIR/SHAKEN Means For Your Sales Team Over the past few years, the number of illegal and often fraudulent robocalls has continued to …

17 August 2021
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7 Ideal Ways to Improve Your Outbound Sales Strategy As a successful seller, you already know that outbound sales is a numbers game. Here are a few …

18 February 2021
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Sales prospecting can seem a lot like fishing; you could have the best fishing gear, the right bait, and be in the right area of water– but …

4 February 2021
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Despite what you may have heard in 2020, outbound sales is far from dead. Inbound sales might be “easier,” but it won’t always bring you the right …

14 January 2021
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Potential Customers Ignoring Your Sales Calls? 5 Things You Can Do About It… Here are 5 excellent ways to increase your connect rates with …

12 December 2020
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Even the most accomplished salesperson needs some advice every now and then. Gathering pearls of wisdom from the most accomplished in your field is …

23 November 2020
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The importance of calling your prospects can’t be overstated. It’s a surefire way to find out their needs and close deals. How important exactly? For …

22 November 2019
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When you’re trying to build a business, there are two ways that you can build your audience of customers. First, with inbound techniques, you …

5 September 2018
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Local, Toll-Free and Out-of-State Calls: Which Gets Answered Most Let’s face it, most of us tend to ignore an unknown toll-free number, because …

22 February 2018
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As they say, “It is not about the destination, but rather the journey that is important.” While normally ascribed to a Zen-like journey to …

5 September 2017
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“Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that’s creativity” –Charles Mingus Type “how to make …

13 October 2015
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What is an Account Development Representative (ADR)? ADR Job Description ADR Salary ADR Career Outlook ADR Jobs If you’ve ever found yourself …

1 January 0001
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What is a Business Development Associate (BDA)? BDA Job Description BDA Salary BDA Career Outlook BDA Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Business Development Consultant (BDC)? BDC Job Description BDC Salary BDC Career Outlook BDC Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Business Development Executive (BDE)? BDE Job Description BDE Salary BDE Career Outlook BDE Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Business Development Manager (BDM)? BDM Job Description BDM Salary BDM Career Outlook BDM Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Business Development Representative (BDR)? BDR Job Description BDR Salary BDR Career Outlook BDR Jobs If you’ve ever found yourself …

1 January 0001
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What is a Business Development Specialist (BDS)? BDS Job Description BDS Salary BDS Career Outlook BDS Jobs If you’ve ever found yourself wondering… …

1 January 0001
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What is a Client Development Manager (CDM)? CDM Job Description CDM Salary CDM Career Outlook CDM Jobs If you’ve ever found yourself wondering… “Is …

1 January 0001
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What is a Director of Business Development (DBD)? DBD Job Description DBD Salary DBD Career Outlook DBD Jobs If you’ve ever found yourself …

1 January 0001
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What is a Sales Development Representative (SDR)? SDR Job Description SDR Salary SDR Career Outlook SDR Jobs If you’ve ever found yourself …

1 January 0001