
What is CRM-Based Inbound Call Routing? Definition and Use Cases
In today’s business landscape, customer service is one of the most critical components of B2B sales. Companies must provide top-notch
In today’s business landscape, customer service is one of the most critical components of B2B sales. Companies must provide top-notch
Welcome to the sales and marketing realm, where generating leads is just the tip of the iceberg! With most companies
Automatic Call Distribution (ACD) software has been around for decades, but it’s still one of the most effective ways to
Kixie Recognized As Top IVR System by Software Advice in 2022 To make the holiday season even merrier, we’re thrilled
Incoming phone leads are precious cargo, and you want to make sure they get distributed evenly amongst your sales reps, so
What is an Inbound Sales Representative (ISR)? Job Description Salary Career Outlook ISR Jobs If you’ve ever found yourself wondering…
In the competitive world of real estate, effective lead follow-up is key to success. The ability to quickly and consistently
As a business owner or sales professional, managing leads and follow-up activities can be a time-consuming and overwhelming process. If
As a sales manager, you know that a contact center phone system is critical to the success of your sales
Understanding the nuances between inbound and outbound strategies is crucial for any business aiming to maximize its revenue potential. Both
Sales reps juggle numerous responsibilities daily in the dynamic realm of outbound sales. From cold calling new leads to booking
In today’s fast-paced business environment, sales teams play a critical role in a company’s success. And for sales teams to
Kixie PowerCall Recognized as an Emerging Favorite in Multiple Capterra Shortlists Kixie PowerCall is proud to announce its multiple award-winning
What’s more annoying than calling a company’s customer service line and getting an automated response, then having to yell “LET
The terms call center and contact center are often used interchangeably, but there is a significant variance in what they