Contact Lookup API

To display data from your CRM in Kixie PowerCall dialer, create an endpoint that accepts a GET request and an E164 formatted number as a querystring parameter.

Endpoint example:

JSON

GET https://yourcrm.com/api/contact?number=+11235551234

After your user initiates a phone call, we automatically send a GET request to your endpoint with the dialed phone number as a querystring parameter.

When a result is Found, we will try to return a data object from your endpoint. Please format the returned JSON object with the following keys in snake_case as shown below appending your own values:

Note: You MAY omit deal and org from the returned object

JSON

{
  "result": "found",
  "data": {
    "contact_id": "",
    "first_name": "",
    "last_name": "",
    "email": "",
    "phone": "+11235551234",
    "company": "",
    "title": "",
    "deal": {
      "deal_id": "",
      "deal_name": ""
    },
    "org": {
      "org_id": "",
      "org_name": ""
    }
  }
}

If a result is Not Found, then we'll return:

JSON

{
  "result": "not found"
}