HubSpot
Salesforce
Zoho
HighLevel
Pipedrive
ActiveCampaign
Slack
Zapier
The top-rated RingCentral alternative for businesses of all sizes
“We like using Kixie because everything is integrated with HubSpot. Everything that we do is tracked and recorded.”
Andrea Carabello | 26 to 50 employees
“Really needed a fair priced provider that could handle all of our crm inbound flow and not get lost in the ether. Kixie really made it simple and it integrates so well with Hubspot and everything else we do online. Just one click call away from anything.”
Jack Reyhani | Commercial Real Estate | 2 to 5 employees
“Kixie helped me to keep a clean and visible track of my clients, allowing me to successfully engage with them and solve their claims or queries”
Juliana Cabeza | Information Technology Services | 26 to 50 employees
“Working really well! Also very fast and helpful support. my whole team uses kixie for calls and texting.”
Dorothea Doukanaris | Biotechnology | 51 to 200 employees
“Very helpful and easy to use. Also, if you will experiencing some errors or problem they will immediately help you.”
Angela Mindoro | Real Estate | 6 to 10 employees
“Quick response and suggestion brought me to a solution!”
Kim White | Construction | 201 to 1,000 employees
Why do customers choose Kixie over RingCentral?
We bring solutions to make life easier for our customers.
10x
Call Activity
5x
Connectivity
50%
Less Manual Tasks
More functionality. Lower Cost.
Kixie users are more empowered to make informed decisions, improve customer interactions, and ultimately close more deals.
| Feature | KIXIE | RingCentral | Notes / Context |
|---|---|---|---|
| Multi-line auto-dialing | Up to 10 lines (PowerDialer) | Yes (Predictive Dialer) | RingCentral's feature is part of the separate, more expensive RingCX platform, not the standard RingEX plans. |
| Call recording storage | Lifetime unlimited | 90 days (standard) | RingCentral requires a paid add-on (StorageMAX) for storage beyond 90 days, representing a significant hidden cost. |
| Call coaching | (Listen, Whisper, Barge) | (Listen, Whisper, Barge-in) | RingCentral's advanced AI coaching and analytics require the RingSense add-on, an additional $60 per user per month. |
| SMS Templates | Both platforms offer the ability to create and use templated text messages to streamline communication. | ||
| IVR | (Intuitive IVR builder) | (Multi-Level Auto-Attendant) | Both provide robust, multi-level Interactive Voice Response systems for routing inbound calls. |
| Ring groups | (Simultaneous, Linear, Round Robin) | (Simultaneous, Sequential) | Both platforms allow calls to be routed to groups of agents based on defined rules. |
| Inbound Call Queues | Both offer queuing systems to manage high volumes of inbound calls, with features like hold music and wait time estimates. | ||
| Contact imports | Unlimited (Automatic CRM Sync) | Unspecified Limits (Bulk Upload) | Kixie automatically creates new contacts in the CRM from unknown numbers, effectively offering unlimited, dynamic imports. |
| Dedicated personal numbers | Both services provide dedicated business phone numbers for users as part of their subscription plans. | ||
| Mobile app | iPhone & Android | iPhone & Android | RingCentral's app is highly rated and central to its UCaaS offering. Kixie's app has received poor user reviews. |
| Desk phone compatibility | Both platforms are compatible with a range of VoIP-enabled physical desk phones. | ||
| ConnectionBoost™ | N/A (Has Local Presence) | Kixie's ConnectionBoost™ is a proprietary suite including AI spam prevention and progressive caller ID rotation, which is more advanced than standard local presence. | |
| Automated lead caller | N/A (Has Auto-Dialers) | Kixie's feature is specifically designed for rapid, automated speed-to-lead workflows triggered by CRM events or web forms. |
Why Kixie is preferred over RingCentral at a glance
Thousands of client facing teams prefer Kixie over RingCentral. Here is why.
MULTI-LINE POWERDIALER
5x Productivity with AI-Driven PowerDialer
Dial up to 10 numbers simultaneously, with zero-lag auto-answer detection. Upload a list, hit “Start Dialing“ and see your productivity increase tenfold.
Learn MoreBI-DIRECTIONAL CRM INTEGRATION
Industry-Leading CRM Integration
Your CRM and phone system shouldn't be strangers. With an easy, 1-click setup, Kixie syncs with your CRM to provide a seamless integration that includes automatic record logging, CRM data in Kixie on incoming calls, and so much more.
Learn More
OUTBOUND CALL AND TEXT CADENCES
Structured Outreach Made Simple
Keep your team on track with automated calling & texting cadences that make structured outreach a breeze. No more forgotten leads slipping through the cracks.
Learn Morebuilt-in feature
SMS Templates
Create custom SMS templates with dynamic fields to send a text with the click of a button as a follow up to a call or on its own.
All Features