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For sales managers who run outbound teams that make a high volume of calls each day, it can be important to monitor team performance using a variety …

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How many calls does it take to close a deal? That depends on your industry, your business, and of course on the diligence of your sales team. …

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Time is money. See how much of it you could save with Kixie. It’s possible to improve your team’s productivity just by switching to the …

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A sales conversation is an important opportunity to build rapport, establish trust, and learn about a potential customer’s needs. So why do so many …

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Now more than ever, communication is the key to success. The ability to quickly and easily connect with prospects and customers can mean the …

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The terms call center and contact center are often used interchangeably, but there is a significant variance in what they offer your business. This …

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What makes for a good cold call opener? Cold calling opening lines that actually work Cold call openers to avoid Cold calling can be tough. You need …

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What Is Cold Calling? Cold Calling Script for Leads From Online Listings Calling from a List of Numbers Scripts for Leaving a Voicemail Best Practices …

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What are Empathy Statements? How to Use Empathy Statements Examples of Empathy Statements for Customer Service Learn More About Best Practices What …

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Sales Enablement This fifth and final installment of our series deviates slightly from the first four. In this post, we won’t be discussing or …

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CRM Software Throughout this series of blog posts, it’s been the elephant always lurking in the back of the room. CRM software is an essential tool …

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A.B.C. – Always Be Coaching It’s fairly safe to assume all you sales professionals out there have heard the phrase “A.B.C. – Always Be Closing”. Even …

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Sales Dialers Despite the changing sales landscape, the telephone remains the best channel for sales. Still, the difficulty of reaching prospects by …

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Understanding all the numbers involved with your business can be overwhelming, but despite the challenges, you have to make it a priority to learn …

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A Day in the Life of a Closer It all started the night before…. 12-7am: Our closer has been visualizing beating his quota all night in his …

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Following up with a prospect is obviously extremely important, but how to do it correctly and when to follow up with them is an eternal question that …