Call Center

Optimize Your Call Center

Your phone system is the heart of your call center. Invest in a quality calling solution and watch your business grow before your eyes.

Optimize Your Call Center

Trusted by 5000+ revenue teams worldwide

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Call Center

Features that set Kixie apart

Learn more about the features that make Kixie the preferred choice.

Meticulous records

Resolve disputes easily, or avoid them entirely, with automatic call recording. Every call, recording, and outcome is logged automatically in your CRM, making it easy to retrieve any call.

Better conversations

Help your reps reach their full potential. Be proactive and monitor calls and coach reps in real-time, and follow up post-call with call recordings. Integrate with leading conversation analytics tools.

Call center insights

View side by side reports on all your agents dials, connections, call durations and more in the Kixie dashboard. View reports on voicemails, dispositions, automations, queues, ring groups and much more.

"I believe Kixie has thought of everything when it comes to using a phone system for business. From their integration with 3rd party applications to the VM and SMS templates that are such a time saver when making outbound calls."
FH

Felicia H.

Senior Trainer | Mid-Market (51-1000 employees)

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Try Kixie free for 7 days and experience the difference.

Everything you need to win more deals

The all-in-one communication platform empowering revenue teams to act swiftly and personalize interactions at scale.

Multi-line Power Dialer

Dial up to 10 leads at a time while AI-Powered Machine Detection skips voicemails and IVRs.

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Team SMS

Respond faster with shared SMS inboxes. Teams collaborate better and learn faster with internal notes.

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Connection-Boost

AI-powered local presence dialing with progressive Caller ID and "Spam Risk" prevention built in.

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Conversation Intelligence

Track keywords, phrases, sentiment analysis, and more, with AI-generated call summaries synced to your CRM.

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Intelligent Call Routing

Automatic call distribution (ACD) based on CRM fields connects callers to the right agent, hassle free.

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DNC List Compliance

No more manual list-checking. Help avoid penalties and ensure compliance without slowing down your team.

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Caller ID Reputation

Ensure your phone numbers represent your company's best intentions. Avoid calls labeled "Spam Risk".

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Realtime Reporting

Get instant feedback, foster friendly competition with live leaderboards, and analyze past data against current performance.

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