What is CRM-Based Inbound Call Routing? Definition and Use Cases
In today’s business landscape, customer service is one of the most critical components of B2B sales. Companies must
ACD Contact Centers: Automatic Call Distribution Definition and Examples
Automatic Call Distribution (ACD) software has been around for decades, but it’s still one of the most effective
Kixie PowerCall Leads in Multiple Software Advice Reports
Kixie Recognized As Top IVR System by Software Advice in 2022 To make the holiday season even merrier,
What is Sales Force Automation (SFA)? Definition, Examples, and Benefits
If you’re new to the sales world, you may be wondering what sales force automation is, and if
Top Proposal Automation Software That Will Make Your Sales Easier
As more and more sales tasks have the ability to be fully automated, sales reps can spend more
Top 5 Best Sales Force Automation Software Tools
Why Should I Invest in Sales Automation Software? What Are the Best Sales Force Automation Software Tools? Get
Robots in a Call Center? Opportunities for Post-Pandemic Automation
The coronavirus pandemic has had a profound impact on the nature of work. In the space of a
Marketing Automation vs. Sales Automation: Which Is Right For Your Business?
Sales and marketing teams know there is a lot of busy work that comes with the job. Whether
How to Choose the Best Virtual Phone Number Provider for Your Business
Virtual phone numbers are becoming increasingly popular among businesses today, offering a range of benefits and features that
Five9 vs. Kixie: Which Sales Dialer Is Better for Your Business?
Is Five9 right for your business, or is Kixie a better choice? If you’re reading this, chances are