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What is Close Rate? Close Rate Calculator How to Increase Your Sales Close Rate Whenever a salesperson closes a deal, that may feel like a big win. …

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10 Proven Practices for your Business SMS Strategy Marketers who want to achieve success in 2022 tend to turn their heads towards the most innovative …

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Why and How to Overcome Sales Objections “We Don’t Have the Budget.” “We Can Get That Cheaper Elsewhere.” Ask the Right Questions About Price As …

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As we spend more time in digital spaces and more workplaces move to remote or hybrid models for employees, our communication styles are changing too. …

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How Did You Hear About Us? Are You in Charge of Purchase Decisions? What Is the Problem You Need to Solve? Why Are You Looking for a Solution Now? …

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On average, it takes up to 10 months for a new sales rep to be productive. So if you’re not a sales veteran with years under your belt and impeccable …

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These days a good level of customer service is expected from companies, regardless of what they’re selling. That’s why good quality customer service …

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Your sales department is the lifeblood of your business, but that doesn’t mean it’s always easy to manage. Managing a sales team involves a lot of …

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An Omnichannel Experience Omnichannel Outreach in Sales Use an Omnichannel Approach Throughout Your Organization Customers don’t often buy products …

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Researching Your Brand’s Customer Experience Excellent Customer Service Throughout the Journey Better Customer Experience = More Sales Only around …

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Every department of your company works diligently to offer customers the first-rate experience they expect from your brand. Customer support is one of …

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Elevator pitches (a short pitch that boils down what you do into 1-3 sentences) are just as important as ever. Global attention spans have narrowed, …

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Toll-free numbers are often used for sales and customer service lines, primarily for inbound calls. Toll-free numbers are free to call into, so …

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Successful salespeople are a special breed. Ask a group of outstanding salespeople what the secret to their success is, and you’ll undoubtedly get a …

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What makes for a good cold call opener? Cold calling opening lines that actually work Cold call openers to avoid Cold calling can be tough. You need …

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If your sales team primarily worked in an office before the pandemic hit, you’ve undoubtedly had to weather some extraordinary changes to how your …

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Do you struggle to pick up the phone to cold call a prospect? You’re not alone. Cold calling, where we’re contacting people who have no prior …

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What are Empathy Statements? How to Use Empathy Statements Examples of Empathy Statements for Customer Service Learn More About Best Practices What …

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Has there ever been a more fierce rivalry than the dynamic between cold callers and gatekeepers? For the uninitiated, gatekeepers are all the people …