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We are proud to announce that Kixie has been named a FrontRunner for Small Business Phone Systems software by Software Advice. We’re also honored to …

21 December 2021
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The ideas behind customer relationship management (CRM) systems were first formed in the 1970s, with politicians and salespeople keeping comprehensive …

20 December 2021
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Customers don’t often buy products without initially building some kind of relationship with the company in advance. They interact with the company, …

16 December 2021
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Only around 58.1% of sales reps manage to meet their quotas, and 68% of B2B companies find lead generation a major challenge. Why is this? A big part …

14 December 2021
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Every department of your company works diligently to offer customers the first-rate experience they expect from your brand. Customer support is one of …

13 December 2021
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What is VoIP? VoIP is an acronym that stands for Voice over Internet Protocol, and refers to any system that is used to place or receive calls over …

10 December 2021
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Elevator pitches (a short pitch that boils down what you do into 1-3 sentences) are just as important as ever. Global attention spans have narrowed, …

10 December 2021
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While rejections in sales are inevitable, they can be disheartening. Many sales professionals find that the fear of rejection is a more significant …

9 December 2021
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Cold calling is never easy, and it’s especially challenging when you’re reaching out about something mundane like insurance. Consumers drag their feet …

3 December 2021
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Toll-free numbers are often used for sales and customer service lines, primarily for inbound calls. Toll-free numbers are free to call into, so …

2 December 2021
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Has there ever been a more fierce rivalry than the dynamic between cold callers and gatekeepers? For the uninitiated, gatekeepers are all the people …

26 November 2021
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Controlling the caller ID information your prospects see increases the percentage of calls that are answered. It’s easy to take caller ID display for …

24 November 2021