How Kixie Integrates with Zendesk

29 June 2016
Integration Zendesk CRM Integration Sales Process Call Logging

How Kixie Integrates with Zendesk | Telephones for business

How Kixie Integrates with Zendesk

In Zendesk, Kixie will automatically create tickets off of your phone calls, complete with a call recording inside the ticket. If the person you are calling/being called by is already in Zendesk, then Kixie will automatically create the ticket under that person’s name.

If the phone number of the person you are calling/being called by is not in Zendesk, then Kixie will still create a ticket, and will also create a new contact in Zendesk which you can modify as needed. For a video demo of our Zendesk integration, press play below.

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Time to employ a more intelligent phone system?

Kixie requires no system changes and is compatible with most CRMs