The top-rated Twilio Voice alternative for businesses of all sizes

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“We like using Kixie because everything is integrated with HubSpot. Everything that we do is tracked and recorded.”

Andrea Carabello | 26 to 50 employees

“Really needed a fair priced provider that could handle all of our crm inbound flow and not get lost in the ether. Kixie really made it simple and it integrates so well with Hubspot and everything else we do online. Just one click call away from anything.”

Jack Reyhani | Commercial Real Estate | 2 to 5 employees

“Kixie helped me to keep a clean and visible track of my clients, allowing me to successfully engage with them and solve their claims or queries”

Juliana Cabeza | Information Technology Services | 26 to 50 employees

“Working really well! Also very fast and helpful support. my whole team uses kixie for calls and texting.”

Dorothea Doukanaris | Biotechnology | 51 to 200 employees

“Very helpful and easy to use. Also, if you will experiencing some errors or problem they will immediately help you.”

Angela Mindoro | Real Estate | 6 to 10 employees

“Quick response and suggestion brought me to a solution!”

Kim White | Construction | 201 to 1,000 employees

Why do customers choose Kixie over Twilio Voice?

We bring solutions to make life easier for our customers.

10x

Call Activity

5x

Connectivity

50%

Less Manual Tasks

More functionality. Lower Cost.

Kixie users are more empowered to make informed decisions, improve customer interactions, and ultimately close more deals.

		Twilio Voice
Multi-line auto-dialing	Built-in, up to 10 lines	Requires custom development using APIs; no native dialer UI
Call recording storage	Lifetime unlimited	Pay-per-minute, per-month fee; 10,000 mins free
Call coaching	Built-in UI for Listen, Whisper, Barge	Available via Conference API; requires custom-built supervisor UI
SMS Templates	Built-in, unlimited templates	Available via Content API; requires development to manage and send
IVR	Built-in, intuitive dashboard setup	Buildable via TwiML or Studio visual builder
Ring groups	Built-in, configurable in dashboard	Buildable via TwiML <Dial> verb with multiple <Number> nouns
Inbound Call Queues	Built-in with callback options	Buildable via <Enqueue> TwiML verb and Queue APIs
Contact imports	Unlimited, via direct CRM integration	N/A (API platform; relies on integrated application's logic)
Dedicated personal numbers	Yes, included	Yes, via monthly phone number rental fee
Mobile app	Yes (iPhone & Android)	No native app; requires building one with Voice SDKs
Desk phone compatibility	Yes, supports SIP phones	Yes, via SIP Registration and custom configuration
ConnectionBoost™	Built-in AI-powered local presence	Basic local presence possible by purchasing and managing numbers
Automated lead caller	Built-in, triggered by CRM workflows	Possible via API calls triggered by external application/CRM webhooks

Why Kixie is preferred over Twilio Voice at a glance

Thousands of client facing teams prefer Kixie over Twilio Voice. Here is why.

MULTI-LINE POWERDIALER

5x Productivity with AI-Driven PowerDialer

Dial up to 10 numbers simultaneously, with zero-lag auto-answer detection. Upload a list, hit “Start Dialing“ and see your productivity increase tenfold.

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BI-DIRECTIONAL CRM INTEGRATION

Industry-Leading CRM Integration

Your CRM and phone system shouldn't be strangers. With an easy, 1-click setup, Kixie syncs with your CRM to provide a seamless integration that includes automatic record logging, CRM data in Kixie on incoming calls, and so much more.

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OUTBOUND CALL AND TEXT CADENCES

Structured Outreach Made Simple

Keep your team on track with automated calling & texting cadences that make structured outreach a breeze. No more forgotten leads slipping through the cracks.

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built-in feature

SMS Templates

Create custom SMS templates with dynamic fields to send a text with the click of a button as a follow up to a call or on its own.

All Features

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