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What Are the Differences in Inside Sales and Telemarketing? Some might think that inside sales and telemarketing are the same job. While both are …

28 February 2018
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6 Easy Tips To Increase Productivity in Your Call Center A study conducted by the team at American Express, 78 percent of the consumers polled claimed …

30 January 2018
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Auto Dialer, Predictive Dialer and Power Dialer: Key Differences | Kixie If you’ve been looking for a way to bring efficiency to calling your …

15 May 2017
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How easy is it to add a new user? Ridiculously easy :) Watch this quick video tutorial.

26 August 2016
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Know exactly who is calling you… before you answer Johnny Nash had to wait for the rain to subside before he could see clearly, but we here at …

8 April 2016
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When tracking important metrics in sales calls, Average Call Duration (ACD) should be at the top of your list. Optimizing your ACD is a surefire way …

13 October 2015