Best Practices

Overcoming Price Objections — Responses That Work

Why and How to Overcome Price Objections “We Don’t Have the Budget.” “We Can Get That Cheaper Elsewhere.” Ask the

How to Choose the Best Communication Style: Synchronous vs. Asynchronous

As we spend more time in digital spaces and more workplaces move to remote or hybrid models for employees, our

Common Mistakes in Sales and How To Avoid Them

On average, it takes up to 10 months for a new sales rep to be productive. So if you’re not

The 7 Characteristics of Successful Salespeople According to Psychology

Successful salespeople are a special breed. Ask a group of outstanding salespeople what the secret to their success is, and

The Key to Getting Past Gatekeepers

Has there ever been a more fierce rivalry than the dynamic between cold callers and gatekeepers? For the uninitiated, gatekeepers

What Is Close Rate and How Do You Calculate It?

What is Close Rate? Close Rate Calculator How to Increase Your Sales Close Rate Whenever a salesperson closes a deal,

10 Proven Practices for Your Business SMS Strategy

Marketers who want to achieve success in 2022 tend to turn their heads towards the most innovative methods. However, you

The 7 Crucial Sales Qualifying Questions You Need to Know

How Did You Hear About Us? Are You in Charge of Purchase Decisions? What Is the Problem You Need to

Improving Customer Engagement With an Omnichannel Approach

An Omnichannel Experience Omnichannel Outreach in Sales Use an Omnichannel Approach Throughout Your Organization Customers don’t often buy products without

How to Increase Sales by Focusing on Customer Experience

Researching Your Brand’s Customer Experience Excellent Customer Service Throughout the Journey Better Customer Experience = More Sales Only around 58.1%

How To Perfect Your Elevator Pitch (With 4 Templates)

Elevator pitches (a short pitch that boils down what you do into 1-3 sentences) are just as important as ever.

Why Your Business Needs a Toll-Free Number

Toll-free numbers are often used for sales and customer service lines, primarily for inbound calls. Toll-free numbers are free to

Best Cold Call Opening Lines to Break the Ice

What makes for a good cold call opener? Cold calling opening lines that actually work Cold call openers to avoid

How to Manage and Motivate a Hybrid Sales Team

If your sales team primarily worked in an office before the pandemic hit, you’ve undoubtedly had to weather some extraordinary

How to Conquer Your Fear of Cold Calling

Do you struggle to pick up the phone to cold call a prospect? You’re not alone. Cold calling, where we’re

Best Empathy Statements For Customer Support

What are Empathy Statements? How to Use Empathy Statements Examples of Empathy Statements for Customer Service Learn More About Best