The short-term economic effect of COVID-19 is now developing into longer-term economic uncertainty. Motivating sales teams amidst a climate of rising …
Contact centers are where customers engage with your company on the most personal level. Contact centers are multifaceted, communicating with …
Contact centers are the beating heart of most modern businesses. You can have the flashiest website or most functional app, but the familiarity and …
It costs you more to find new customers than it does to keep the ones you have. Not only that, the customers who have already chosen you are more …
The contact center team leader plays a pivotal role in determining the success or failure of a business. They manage one of the most critical …
As a customer service representative, you’ll provide all manner of solutions to a company’s customers. But before you start this important endeavor, …
Improving productivity in the workplace is a central goal of any small business owner or sales manager. If you can increase call center productivity, …
Is there any more difficult resume to write than for a sales position? You know that your ability to sell yourself through your CV will be used to …
The small business contact center is the heart of any small to medium enterprise (SME). It’s usually the place where leads are generated, business …
In a new company’s rush to become competitive online, it’s tempting to jump on every tech fad that purports to be the next best thing. Many of these …
Business VoIP vs. Cloud Phone System—What’s the Difference? If you’re in the market for a business VoIP phone system, you’ve undoubtedly come …
How Fischer Homes places 300% more outbound calls with Kixie When Fischer Homes Inside Sales Manager Courtney Toedter set out to find a new phone …
The journey from potential customer to actual buyer isn’t a straight line, and often involves multiple touchpoints from marketing and sales teams. …
Sales Qualified Leads vs. Marketing Qualified Leads Your prospects must complete a long journey before becoming one of your paying customers. …
The Importance of Buyer Personas and How to Use Them with Your Team No matter how exciting and innovative your value proposition is, every product or …
Speed to Lead: What It Is, Why It Matters and 3 Ways to Boost Yours Speed to lead is the average time it takes for salespeople to contact prospects …
A simple Google search for “SaaS sales team titles” returns an almost overwhelming number of titles, from Sales Development Representative and Sales …
Is Ringless Voicemail Drop Losing You Sales? 80% of sales calls go straight to voicemail. This means that sales representatives spend a lot of their …
How Authentic Voicemail Scripts Increase Responses by up to 22% With over 80% of sales calls going straight to an answering service, voicemail is a …
How to Use Voicemail Drop to Streamline Outbound Sales How much time does your sales team spend leaving voicemails for potential customers? What if …
How to Hire Top Talent with Elon Musk’s Two Hands Test Recruitment is time-consuming and uncertain. Even when you’ve whittled down the candidate pool …
It’s not uncommon for sales and marketing teams to fall out of sync and even compete with each other. However, this is incredibly bad for business. It …
As salespeople, we’re familiar with a wide range of sales objections. It’s generally understood that not every prospect will be ready to buy …
Do you know how each of your sales reps performs individually and what they bring to the team? Your team’s performance reflects on you personally as a …
Few businesses are blind to the importance of technology for their success and survival. We all know the tale of Kodak, the most prominent photography …
How do you tell a bad lead from a viable sales prospect? If you root out the people who aren’t right for your product or aren’t in a buying position …
On average, it takes up to 10 months for a new sales rep to be productive. So if you’re not a sales veteran with years under your belt and impeccable …
Are you throwing away hot leads with your mediocre voicemail greeting? Between 22% and 36% of customers state their preferred sales communication …
There are hundreds of sales metrics that you can track, but tracking only a couple of key metrics will provide a rough estimate of how well a business …
Salespeople have the highest employee turnover rates compared to any other industry. Three times higher, in fact. And while sales hires are easy to …
Improve the productivity of your call center, and your business can skyrocket. Even just a few percentage point improvements in key performance …
As a small business owner, there’s always something to do. While you’re attending to one project, it can be easy to miss new opportunities or fail to …
Your sales department is the lifeblood of your business, but that doesn’t mean it’s always easy to manage. Managing a sales team involves a lot of …
The ideas behind customer relationship management (CRM) systems were first formed in the 1970s, with politicians and salespeople keeping comprehensive …
Customers don’t often buy products without initially building some kind of relationship with the company in advance. They interact with the company, …
Only around 58.1% of sales reps manage to meet their quotas, and 68% of B2B companies find lead generation a major challenge. Why is this? A big part …
If your sales team primarily worked in an office before the pandemic hit, you’ve undoubtedly had to weather some extraordinary changes to how your …
Without sales, your company is dead in the water. Everything a business does is ultimately focused on selling a product or service, and it’s every …
Sales Enablement This fifth and final installment of our series deviates slightly from the first four. In this post, we won’t be discussing or …
CRM Software Throughout this series of blog posts, it’s been the elephant always lurking in the back of the room. CRM software is an essential tool …
A.B.C. – Always Be Coaching It’s fairly safe to assume all you sales professionals out there have heard the phrase “A.B.C. – Always Be Closing”. Even …
Sales Dialers Despite the changing sales landscape, the telephone remains the best channel for sales. Still, the difficulty of reaching prospects by …
Automation Software When most people think of scaling a business or team, they think of it in terms of hiring and training new employees. However, …
Whenever a salesperson closes a deal, that may feel like a big win. However, in the greater picture of deals won and deals lost, it’s better to …
Kixie Named Category Leader for Auto Dialer Software SANTA MONICA, CALIFORNIA, Apr. 8, 2021 /PRNewswire/ – Kixie announced today it was named a …
Top Tips for Building Qualified Sales Pipelines To be successful in sales, you must invest your time on qualified pipeline opportunities. All of the …
7 Secrets to Increasing and Closing Your Deals As a small business sales manager, you know that each rep who closes a sale is crucial to your …
Quite simply, your sales process should be the detailed journey that a potential customer follows along the sales funnel. And more importantly, this …
VS. Should I get Kixie or PhoneBurner? This is a fundamental question for many salespeople, and it really does depend on the type of sales work one …
Following up with a prospect is obviously extremely important, but how to do it correctly and when to follow up with them is an eternal question that …
Information on Call Recording Laws Call recordings are a great feature of your Kixie service. They enable you to retrieve valuable information from …
Kixie: An Alternative to RingDNA Leading a sales team can be stressful. Sales teams must master productivity and efficiency in order to be effective. …
Is Mojo Dialer right for your business or is Kixie a better alternative? Your business relies on agents making lots of calls With so many dialers on …
Kixie: An Alternative to Ring.io If you work in sales, you know that the key to success is efficiency and productivity. After all, the more call that …
As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial that a sales team is finely tuned to be as effective and …
The P’s of Sales: Skills all Sales Teams should hone As SalesCrunch CEO Sean Black said, “Sales is the lifeblood of any business.” It is crucial …
When tracking important metrics in sales calls, Average Call Duration (ACD) should be at the top of your list. Optimizing your ACD is a surefire way …
Working from home may seem like a dream come true, but quite often, doing so requires a whole new mindset of discipline. This is especially true if …
Your reps can only do so much on their own. Cold calling, endless emails, unqualified leads that only wastes time—relying on outdated resources slows …
Working From Home in 2020 At first glance, working from home seems like the holy grail of perks. Roll out of bed and you’re ready to …
An NPS that is higher than 95% of the Fortune 500 companies. Decreased onboarding time from three days to three hours A sales team that’s more than …
Check out this quick 1 minute of video of what Kixie is and how Kixie can help your sales team close more deals in minutes.
For Your Customers By partnering with Kixie, you can give customers the power of: Voice & SMS Automation The ability to Automatically send SMS …
The Ultimate Guide to Regulations Governing Telemarketing Activities INTRODUCTION If you own a small business, you know how much work goes into making …
How Combining Gamification With CRM Can Change Everything Customer relationship management (CRM) strategies are utilized to gather data that helps …
Integration of Sales Software Tools The integration of sales tooling as a key piece of the modern sales process has made it possible for sales reps to …
Top 4 Benefits of Selling Over the Phone There are many ways to sell products and services to consumers today, and, thanks to the development of the …
6 Easy Tips To Increase Productivity in Your Call Center A study conducted by the team at American Express, 78 percent of the consumers polled claimed …
Sales Leaderboard Whether you aim to motivate your team or want a way to show daily sales metrics, Kixie’s enterprise plan seamlessly links the …
Introduction to Kixie Watch the video below to learn how Kixie can help you and your team make better sales calls in 3 minutes. Learn how Kixie is an …
Watch this video and in 3 minutes, you will be making the best possible sales calls out of Zoho CRM! Click-to-Call Automated Logging Local Presence …
With Kixie’s LeadCaller, you can achieve an instant callback to your new website leads, and strike while the iron is hot. Here’s how …
Want to become sales manager of the year? What about most improved? With the Kixie Dashboard’s Call Reporting and Call History features, it is …
Let’s face it..humans are competitive creatures. Currently, many of you may be watching the Olympic games – the pinnacle of human competition. In …
In the world of sales, it is all about connections… A connection is not leaving a voicemail or leaving a message with a receptionist. It is …
You’ve undoubtedly heard “Sales is a numbers game.” There is no denying that the phrase is true. The more you put yourself out …
4 tips for sales game tape review If you are a sports fan or married to one or maybe even just friends with one, you’ve heard the phrase …
vs The world of VoiP sales-software solutions is diverse and competitive, and each company within it seizes on a slightly different niche. Kixie and …
RingCentral vs. Kixie SalesForce Comparison SalesForce is the thousand pound gorilla in the world of CRMs and RingCentral and Kixie are two of the …
Using Salesforce (who isn’t right)? Well, then take a peek at our Salesforce + Kixie Powercall and power dialing demo video where we seamlessly …
If you are a salesperson then you know how important it is to get on the phone with your customers or meet them in person. This is most true when you …
What is an Account Development Representative (ADR)? ADR Job Description ADR Salary ADR Career Outlook ADR Jobs If you’ve ever found yourself …
What is an Account Executive (AE)? AE Job Description AE Salary AE Career Outlook AE Jobs If you’ve ever found yourself wondering… “What’s the …
What is an Account Manager (AM)? AM Job Description AM Salary AM Career Outlook AM Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Business Development Associate (BDA)? BDA Job Description BDA Salary BDA Career Outlook BDA Jobs If you’ve ever found yourself wondering… …
What is a Business Development Consultant (BDC)? BDC Job Description BDC Salary BDC Career Outlook BDC Jobs If you’ve ever found yourself wondering… …
What is a Business Development Executive (BDE)? BDE Job Description BDE Salary BDE Career Outlook BDE Jobs If you’ve ever found yourself wondering… …
What is a Business Development Manager (BDM)? BDM Job Description BDM Salary BDM Career Outlook BDM Jobs If you’ve ever found yourself wondering… …
What is a Business Development Representative (BDR)? BDR Job Description BDR Salary BDR Career Outlook BDR Jobs If you’ve ever found yourself …
What is a Business Development Specialist (BDS)? BDS Job Description BDS Salary BDS Career Outlook BDS Jobs If you’ve ever found yourself wondering… …
What is a Channel Account Enabler (CAE)? CAE Job Description CAE Salary CAE Career Outlook CAE Jobs If you’ve ever found yourself wondering… “What’s …
What is a Channel Account Manager (CAM)? CAM Job Description CAM Salary CAM Career Outlook CAM Jobs If you’ve ever found yourself wondering… “What’s …
What is a Channel Sales Account Executive (CSAE)? CSAE Job Description CSAE Salary CSAE Career Outlook CSAE Jobs If you’ve ever found yourself …
What is a Chief Commercial Officer (CCO)? CCO Job Description CCO Salary CCO Career Outlook CCO Jobs If you’ve ever found yourself wondering… …
What is a Chief Revenue Officer (CRO)? CRO Job Description CRO Salary CRO Career Outlook CRO Jobs If you’ve ever found yourself wondering… “What’s …
What is a Chief Sales Officer (CSO)? CSO Job Description CSO Salary CSO Career Outlook CSO Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Client Development Manager (CDM)? CDM Job Description CDM Salary CDM Career Outlook CDM Jobs If you’ve ever found yourself wondering… “Is …
What is a Customer Acquisition Manager (CAM)? CAM Job Description CAM Salary CAM Career Outlook CAM Jobs If you’ve ever found yourself wondering… …
What is a Customer Success Executive (CSE)? CSE Job Description CSE Salary CSE Career Outlook CSE Jobs If you’ve ever found yourself wondering… …
What is a Customer Success Manager (CSM)? CSM Job Description CSM Salary CSM Career Outlook CSM Jobs If you’ve ever found yourself wondering… …
What is a Customer Success Representative (CSR)? CSR Job Description CSR Salary CSR Career Outlook CSR Jobs If you’ve ever found yourself wondering… …
What is a Customer Success Specialist (CSS)? CSS Job Description CSS Salary CSS Career Outlook CSS Jobs If you’ve ever found yourself wondering… …
What is a Director of Business Development (DBD)? DBD Job Description DBD Salary DBD Career Outlook DBD Jobs If you’ve ever found yourself …
What is a District Sales Manager (DSM)? DSM Job Description DSM Salary DSM Career Outlook DSM Jobs If you’ve ever found yourself wondering… “What’s …
What is an Enterprise Account Manager (EAM)? EAM Job Description EAM Salary EAM Career Outlook EAM Jobs If you’ve ever found yourself wondering… …
What is a Head of Sales (HOS)? HOS Job Description HOS Salary HOS Career Outlook HOS Jobs If you’ve ever found yourself wondering… “What’s the …
What is an Inbound Sales Representative (ISR)? Job Description Salary Career Outlook ISR Jobs If you’ve ever found yourself wondering… “What’s the …
What is an Inside Sales Representative (ISR)? ISR Job Description ISR Salary ISR Career Outlook ISR Jobs If you’ve ever found yourself wondering… …
What is a Junior Account Executive (JAE)? JAE Job Description JAE Salary JAE Career Outlook JAE Jobs If you’ve ever found yourself wondering… …
What is a Key Account Manager (KAM)? KAM Job Description KAM Salary KAM Career Outlook KAM Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Lead Development Representative (LDR)? LDR Job Description LDR Salary LDR Career Outlook LDR Jobs If you’ve ever found yourself wondering… …
What is a Lead Response Representative (LRR)? LRR Job Description LRR Salary LRR Career Outlook LRR Jobs If you’ve ever found yourself wondering… …
What is a Market Response Representative (MRR)? MRR Job Description MRR Salary MRR Career Outlook MRR Jobs If you’ve ever found yourself wondering… …
What is a Marketing Qualification Representative (MQR)? MQR Job Description MQR Salary MQR Career Outlook MQR Jobs If you’ve ever found yourself …
What is an Outbound Customer Service Representative (OCSR)? OCSR Job Description OCSR Salary OCSR Career Outlook OCSR Jobs If you’ve ever found …
What is an Outside Sales Representative (OSR)? OSR Job Description OSR Salary OSR Career Outlook OSR Jobs If you’ve ever found yourself wondering… …
What is a Partner Sales Manager (PSM)? PSM Job Description PSM Salary PSM Career Outlook PSM Jobs If you’ve ever found yourself wondering… “What’s …
What is a Regional Sales Manager (RSM)? Job Description Salary Career Outlook RSM Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Sales Development Representative (SDR)? SDR Job Description SDR Salary SDR Career Outlook SDR Jobs If you’ve ever found yourself …
What is a Sales Engineer (SE)? SE Job Description SE Salary SE Career Outlook SE Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Sales Engineering Manager (SEM)? SEM Job Description SEM Salary SEM Career Outlook SEM Jobs If you’ve ever found yourself wondering… …
What is a Sales Engineering Specialist (SES)? SES Job Description SES Salary SES Career Outlook SES Jobs If you’ve ever found yourself wondering… …
What is a Sales Executive (SE)? SE Job Description SE Salary SE Career Outlook SE Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Sales Operations Manager (SOM)? SOM Job Description SOM Salary SOM Career Outlook SOM Jobs If you’ve ever found yourself wondering… …
What is a Strategic Channel Manager (SCM)? SCM Job Description SCM Salary SCM Career Outlook SCM Jobs If you’ve ever found yourself wondering… …
What is a Territory Manager (TM)? TM Job Description TM Salary TM Career Outlook TM Jobs If you’ve ever found yourself wondering… “What’s the …
What is a Vice President of Sales (VP)? VP of Sales Job Description VP of Sales Salary VP of Sales Career Outlook VP of Sales Jobs If you’ve ever …