How To Track Marketing Sources Based on Phone Number
Picture this: you have a handful of ads running on different platforms (Google, Facebook, Craigslist, etc.), each with a CTA to call your business. You want to track the performance of each ad, based on how many phone calls your business receives.
HubSpot Workflow
Start by using call notes and setting the incoming phone number as the criteria for the contact enrollment trigger.
Marketing Source Field
Update the Marketing Source field on the contact record using the “set property value” action. Create an “if/then” branch to assign the correct marketing source based on the phone number dialed.
Track Marketing Efforts
By keeping track of marketing sources based on phone numbers, you can gain valuable insights into which ads are performing well and which ones may need improvement.
Create Custom Report
With HubSpot’s custom reporting options, you can analyze the effectiveness of different marketing sources.

Get sales advice straight to your inbox
follow us
More automation inspiration
Workflow solutions to power your go-to-market teams
After business hours auto-reply
Sorry we missed you. Our business hours are M-F, 9am-5pm. Someone from [company name] will get back to you within 24-48 hours. Thanks for your text!
SMS
Appointment confirmation auto-reply
Hello [name], this is [company name]. We wanted to remind you of your upcoming appointment on [date] at [time]. Please text “Y” to confirm. Thank you!
Thanks for reaching out to [company name]. Sorry we can’t reply right now, you’ve caught us during lunch time! Someone from our staff will reach out at [time].
SMS