Why Sales Teams Choose Kixie as an Aloware Alternative

In modern sales, your communication platform is the engine of your go-to-market strategy. Contact center solutions like Aloware and Kixie are designed to streamline workflows, boost agent productivity, and drive revenue. Both are key players in the sales engagement space, offering advanced calling, texting, and CRM integration.

However, if you’re an Aloware user, you might be feeling the friction of inconsistent performance. Maybe you’re navigating dropped calls, grappling with a clunky user interface, or surprised by a monthly bill that doesn’t match the “unlimited” promise. Or perhaps you’re evaluating both platforms and need to know which one truly delivers the best value and reliability.

This guide directly compares Kixie and Aloware, focusing on the common challenges Aloware users face and highlighting why so many fast-growing sales teams see Kixie as the superior alternative.

Common Problems That Drive Aloware Users to Look for Alternatives

Before diving into a feature-by-feature comparison, it’s important to understand the recurring challenges reported by Aloware users. If these pain points sound familiar, it might be time to consider a switch.

Call Quality and Mobile App Reliability

The most basic function of a sales dialer is to make clear, consistent calls. User feedback indicates Aloware can sometimes fall short, with reports of dropped calls and poor voice clarity. Furthermore, some users describe its mobile app as “underwhelming” and unreliable for notifications, a major drawback for remote and hybrid teams. When basic communication is unstable, the value of any advanced feature diminishes.

Pricing Complexity and Hidden Costs

Aloware advertises “unlimited” plans, but the fine print reveals a different story. This “unlimited” promise often excludes automated communications. That means every call or text triggered by a CRM workflow, sequence, or broadcast costs you extra. These per-minute and per-message fees can accumulate quickly, leading to unpredictable bills.

Additionally, a critical feature like Local Presence dialing comes with a staggering $300/month add-on fee. This approach can obscure the true total cost of ownership (TCO) and create budget headaches for teams that rely on automation and high connection rates.

Support Responsiveness Gaps

When your dialer goes down, you need fast, effective support. While Aloware offers broad availability with 24/7 chat , users report inconsistent experiences, including slow response times for complex issues. For a sales team, any extended downtime is lost revenue, making dependable support a non-negotiable.

Kixie vs. Aloware: A Head-to-Head Feature Comparison

Understanding Aloware’s limitations sets the stage for exploring how Kixie provides direct solutions and distinct advantages across the most critical sales functions.

Power Dialing: Raw Efficiency vs. Standard Dialing

A power dialer should maximize the time your reps spend in live conversations. Here’s how the two platforms approach this fundamental goal.

• Kixie: Kixie offers a true competitive edge with its multi-line PowerDialer, capable of dialing up to 10 numbers at once for a single agent. This is paired with AI-Powered Human Voice Detection, which automatically filters out voicemails and IVRs, connecting your agent only when a live human answers. The result is a dramatic increase in meaningful conversations per hour.
• Aloware: Aloware features a progressive dialer, which dials one number at a time after an agent finishes the previous call. While this is more efficient than manual dialing, it doesn’t match the sheer call volume potential of a multi-line system.

The Verdict: For high-volume outbound teams, Kixie’s multi-line, AI-powered approach is engineered to deliver a significant leap in productivity over Aloware’s standard progressive dialer.

Local Presence Dialing: Maximizing Answer Rates

Getting prospects to pick up the phone is the first battle. A strong Local Presence feature is key to winning it.

• Kixie: Kixie’s ConnectionBoost™ is a multi-layered solution that includes AI-powered Local Presence, Progressive Caller ID (rotates numbers automatically), and AI Spam Minimization to keep your numbers off carrier blocklists. It’s an integrated system designed for maximum connection rates, offered as an affordable solution.
• Aloware: Aloware offers a standard Local Presence feature, but it comes as a $300/month add-on. Its spam mitigation focuses on compliance rather than the proactive, AI-driven reputation management Kixie provides.

The Verdict: Kixie provides a more advanced, integrated, and cost-effective solution for boosting connection rates. The high cost of Aloware’s add-on makes Kixie the clear winner for teams serious about getting their calls answered.

Seamless Workflow: Is the CRM Integration Truly Reliable?

A communication platform is only as good as its CRM integration. This is where Kixie’s engineering truly shines, eliminating manual data entry and empowering reps with real-time context.

Kixie offers native, bi-directional sync with over 25 CRMs and sales tools, including HubSpot, Salesforce, Pipedrive, and Zoho. Users consistently praise the “1-click setup” and flawless background activity logging. While Aloware also integrates with major CRMs, the lower user satisfaction scores suggest customers experience more friction, setup challenges, or reliability issues in practice.

Decoding the Costs: A Transparent Look at Value

Pricing should be predictable and transparent. When comparing Kixie and Aloware, it’s crucial to look past the headline price and analyze the Total Cost of Ownership (TCO).

Aloware’s model can be misleading. While they offer “unlimited” agent calling, they charge extra for all automated calls and texts sent via workflows or sequences. For any team leveraging automation, these usage fees can quickly inflate your monthly bill.

Here’s a snapshot of how the platforms compare on key cost-related features:

The Verdict: Aloware’s pricing model contains potential hidden costs and expensive add-ons for essential features. Kixie offers more transparent, flexible plans that provide greater value and cost predictability, especially for teams that need robust dialing and automation features.

FAQ: Kixie vs. Aloware

Is Kixie a better Aloware alternative?

Based on user reviews and feature comparisons, Kixie is widely considered a superior alternative. G2 names Kixie the “best overall Aloware alternative,” and users consistently give Kixie higher ratings for call quality, CRM integration (9.6 vs. 8.3), ease of use (9.3 vs. 8.4), and quality of support (9.6 vs. 8.6).

Which platform is better for outbound calling?

Kixie is built for high-performance outbound sales. Its multi-line PowerDialer with AI Human Voice Detection allows teams to make significantly more calls and have more live conversations than Aloware’s standard progressive dialer. For teams focused on call volume and connection efficiency, Kixie is the stronger choice.

Is Kixie’s Local Presence better than Aloware’s?

Yes, for two key reasons. First, Kixie’s ConnectionBoost is a more advanced system, using AI to rotate numbers and proactively monitor for spam flags to maximize answer rates. Second, it’s positioned as an affordable solution, whereas Aloware charges a flat $300/month for its Local Presence add-on, making Kixie the clear winner on both technology and value.

Upgrade Your Sales Communication with Kixie

Choosing the right communication platform is a critical decision. While Aloware offers a broad feature set, the data and user feedback show that Kixie delivers a more reliable, powerful, and user-friendly solution.

Kixie consistently outperforms Aloware in the areas that matter most:

• Superior Dialing Efficiency with a multi-line, AI-powered dialer.
• Higher Connection Rates through the advanced and affordable ConnectionBoost™ feature.
• More Reliable CRM Integration, backed by industry-leading user satisfaction scores.
• More Predictable and Transparent Value, without hidden usage fees for automation or costly add-ons for core features.

If you’re tired of dropped calls, unpredictable bills, and clunky workflows, it’s time to stop letting your tools hold you back. Empower your team with a platform designed for peak performance.